EnterpriseOne Installations require both day to day CNC operations and projects. Allari has been successfully delivering both to clients with a variety of platform/database technologies.
For a FREE MINI-AUDIT of your JDE Systems, please click here. See a Sample Mini-Audit Results that was performed for one of our customers. |
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"Allari has been a valuable partner with Alcon in our long, now completed, journey to move all of our order processing off of a custom mainframe application to Oneworld / Enterprise One. We have been able to offload our nightly builds, as well as other senior level activity, in order to compliment our in-house support. Allari support has proven to be reliable and trustworthy and I would recommend that support to any Oneworld/Enterprise One company that currently supports the product with in-house only staff."
Mark Cook
Sr. Applications Engineer
Alcon Laboratories, Inc.
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| CNC SYSTEM ADIMINISTRATION |
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| BENEFITS |
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24/7 Coverage |
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Team of 4 or more working for you |
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Access to our entire organizational skills |
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No need to limit projects or operations to in-house capability or resource limits |
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No need to recruit or replace valuable resources on a regular basis |
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Extensive upgrade experience already gained |
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Our team is your team |
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All the above for less cost than doing it yourself |
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| SERVICE |
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Package Builds and Deploys |
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ESU Downloads and Installs |
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EnterpriseOne Installation and Upgrade Planning and Execution |
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JAS Installation and Upgrade Planning and Execution |
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OS/400 Operations Support |
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Plan and execute changes related to upgrade of database, hardware, and third party integrated software |
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Troubleshooting for performance, deployment, and maintenance issues |
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24/7 Availability |
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| PROCESS/TOOLS |
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Online ticketing system with customer access for communication, tracking, notification, and execution |
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Automatic ticket generation via Email |
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Centralized and secure storage of service related documentation |
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Semi-Annual system audits |
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QA process |
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Regular team/Customer meetings based on customer timeframe |
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Access to all team and customer experiences and learning |
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In-house lab with latest E1/Tools releases |
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| TEAM APPROACH |
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Senior primary, senior secondary, and Help Desk associates serve each client |
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Client Manager and CNC Manager to assure satisfaction and quality |
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Average 8 to 10 years of JDE CNC experience |
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Current customers/experience covers versions Xe to 8.12 |
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Current customers/experience covers OS/400, UNIX, Windows/DB2, Oracle, SQL/WebSphere, OAS |
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| OPTIONS |
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Full Outsourcing of CNC or |
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Supplemental CNC for off hours/vacation coverage |
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Short-term projects |
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Remote and Onsite services |
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Customer tailored scope of services |
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