Business Problem — The customer is happy with and relies heavily on the JD Edwards EnterpriseOne CRM applications. The customer also uses integration between JD Edwards EnterpriseOne CRM and Microsoft Office on a local Exchange server.
Business Problem — The customer’s sales representatives use Salesforce.com to manage their CRM data. Sales reps will often order sample products for customers. The inventory and sales orders are managed in JD Edwards EnterpriseOne, but there was no direct integration between the two systems.
Graphical view of Engineer to Order (ETO) schedule and tasks
January 3, 2022
Business Problem — For large engineer to order projects with a large number of tasks the schedule needs to be closely monitored to ensure products are delivered to customers on time. It is difficult and error prone to review project schedules in a grid format for project managers.
Customer Service Representative task and service management
January 3, 2022
Business Problem — When a customer service representative starts their day and manage several customers, it is difficult to know what to work on first. Users can manually inquire across different applications to see the status of various customer activities, but this process is error prone and time consuming.
Business Problem — Personnel originate requisitions that travel through the approval routing process. Once there is final approval, originators release requisitions to purchase orders. The Finance Department would then print all purchase orders and distribute them as required.
Business Problem — The customer is in construction and employs a large fleet of heavy machinery. They need to track meter readings (e.g., run time) of the equipment for both scheduled maintenance as well as project billing.
Business Problem — The manufacturing process for salt incorporates many steps, which are traditionally driven by—and recorded back into—JD Edwards EnterpriseOne manufacturing applications, such as manufacturing work orders. When these operations are left to humans to complete, the result is inaccurate, late, or sometimes missing information.
Business Problem — The customer takes daily meter readings of 300 pieces of equipment across 10 locations. The customer had been doing this by walking the floor with a clipboard, recording the meter readings, and then manually entering them into the JD Edwards EnterpriseOne Meter Readings application.
Automated Manufacturing Operation Super Back Flush
December 30, 2021
Business Problem — Plastic tubs of production parts were waiting for days to be weighed scaled and entered into JD Edwards through Super Backflush Objective Eliminate human steps in the manufacturing process, especially between the MES and JD Edwards EnterpriseOne applications.
JD Edwards Enterprise 9.2 Support Extended to 2032
August 16, 2021
To demonstrate our ongoing commitment to your business, we are announcing an extension
through at least 2032 for our Oracle Applications Unlimited Products including JD Edwards
EnterpriseOne 9.2. Doing so provides you with more than a decade of ongoing product
development, new features, and innovations on the Continuous Innovation releases and continued
Oracle Premier Support.