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IT Capacity Planning Essentials

Accurate and efficient IT capacity planning tips

Capacity planning helps identify underutilized resources and potential savings opportunities in your enterprise business with the help of AI advanced technology. 


Analyzing a business’s technology infrastructure can support production needs effectively and efficiently. Capacity planning is a series of analytical steps to enable business productivity and profit by eliminating waste such as the expense of under-used technology and inefficiency. For an enterprise company, this waste adds up over time because of the business’s size and complexity.

This guide describes how IT capacity planning impacts a business and how technology helps make it more accurate and efficient.

What does IT capacity planning mean for an enterprise business?

It’s not easy keeping track of IT technology flexibility or determining future needs. However, capacity planning for businesses is essential to ensure resources are utilized appropriately and that the business is not paying for resources it doesn’t use often or need. Enterprise businesses need to perform IT capacity and continuously monitor the process to ensure resources are used to maximum benefit.

Management and IT capacity planning enable enterprise businesses to run with optimal productivity through efficient IT system performance. It is how businesses determine when to scale or switch services to meet changing system needs. How the IT system scales is dependent on accurate IT capacity planning.

Adequate IT capacity ensures systems and applications can handle workload at the highest level. Proactive planning and scaling according to business demands is essential. Proper planning enhances the customer experience and allows for a positive reputation.

Where does one begin?

The process starts with identifying current and future needs such as infrastructure, resources including human potential, and systems (servers, storage, and networks). Consider how optimizing or leveraging current infrastructure and resources is possible, including cloud computing. Think about future business plans and emerging technologies that may impact the process. A capacity plan must include performance metrics, data analytics, and forecasting tools and should be scalable and flexible. Balancing or redistributing functions and utilizing a monitoring process help avoid single points of failure.

How does IT capacity planning impact business profit and growth?

Cost savings never go out of style. Consider that many cloud service providers charge based on the type and amount of resources used. The more efficient the scope, the lower the cost of technology. It’s the IT capacity that determines how and when IT resources are scaled for optimal productivity and resource use.

Enterprise business can steer away from paying for underutilized resources. It also helps determine the cost of infrastructure upgrades or additional services that can serve the business in the future.

Using AI for capacity planning

AI technology helps simplify the process and add a level of accuracy with data-driven results. AI-infused planning tools are more efficient and accurate because they are unbiased and eliminate the hassle of ongoing tests, analysis, and discussions surrounding the findings.

Human judgment and analysis are required

Performing manual IT capacity planning is time-consuming and requires effort from multiple employees, but AI tools can regularly analyze using actual business data on resource usage. AI tools can help track system performance, available capacity for each element, and provide real-time checks to better optimize the overall system. They are useful for optimizing analytical results, saving time, and providing constant capacity management for improved business profit over time.

Process details

IT capacity planning involves evaluating:

  • Storage, hardware, software, and infrastructure for future requirements and emerging new technology
  • Current capacities to ensure best results
  • Gaps in system performance to create a plan to scale or otherwise address gaps and their financial impact on a regular basis
  • The outcome of fixing performance issues now versus re-evaluating and fixing them in the future
  • An IT capacity management process that includes documenting decisions for future use
  • Methods to keep your business system operating at optimum efficiency into the future

For enterprise businesses, IT capacity planning and management are essential to ensure the IT infrastructure best meets current and future needs. IT infrastructure is not a good place for surprises. You don’t want to ignore performance and capacity issues until they negatively affect employee productivity or create system and data security risks.

As with any vital business consideration, Involve key stakeholders, IT teams, business managers, and end-users in the process and ask for their input to better comprehend their needs. Finally, communicate the capacity planning strategies, goals, and limitations to ensure clarity.

An effective plan lets you respond quickly to market changes and opportunities and allows the IT infrastructure to remain flexible and adaptable. Capacity planning helps businesses make the most out of their IT by accurately estimating requirements.

Whether you perform capacity management manually using a spreadsheet, whiteboard, or AI-infused tools – the most important action is to do it and do it continuously for the best results.

Are you ready to improve your customer experience?

Capacity planning takes considerable time and effort, but it’s essential for a business to thrive now and in the future.

Allari’s 60+ specialists are experts in J.D. Edwards and 80 other business technologies. They can help with your business needs from day-to-day production issues to full-scale digital transformation projects and capacity planning. They can use your business data to identify opportunities, reduce costs, drive revenue and productivity, and ultimately ensure your business uses its technology to maximum value.

Get in touch! Schedule a free consultation to discuss your customer experience needs or IT projects you want to accomplish.