Automatic System Checks
JD Edwards is our business core and availability is critical for the good performance of the business. In this sense, JD Edwards needs to be available the most part of the time to reduce the impact on the daily operations of your business. Availability does not necessarily be a problem for you. Orchestrator is the tool that JD Edwards put in place to create orchestrations and take care of the availability for you.
I.T. Ain’t Easy!
To get the IT you need, your team needs to focus on big innovations like application integration, cybersecurity, database management, and cloud services. You also have to handle the smaller workstation and network problems that pop constantly. In short, your team has a massive job.
Steps for Year-End Payroll JD Edwards Processing
Year-end payroll processing can feel like a daunting task. Many software has been developed to make this task easier and more efficient, but it is still easy to be bogged down in all the logistics of this complicated process. This article will hopefully lay out the steps of the process clearly and provide you with …
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Tidal Workload Automation for JDE Job Scheduling
Business Problem — Our customer using the native JDE scheduler tool required critical scheduled jobs that were running almost 24/7. Any bottleneck, error, or delay in resolving was impacting their customer order flow.
JDE Support – The Service Desk that Never Quits
Is your company struggling to provide production support and complete strategic projects? So was a manufacturing customer of ours... Despite months of effort, tickets were piling up and they weren't making progress on their biggest, most important projects of 2021. Our customer’s JDE support team, with users in the USA, Mexico, and Canada, was constrained …
6 Ways to Protect Your Company from an Expensive and Embarrassing Cyberattack
Cyber-attacks have moved to the front page of the news. The attack on Colonial Pipeline and JBS Foods went to the heart of the US energy and food supply systems. Hospitals and health organizations were hit in 2020 impacting over 18 million patient records and costing $ 21 Billion. No one is immune as 43% …
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Darktrace vs Mimecast vs Defender
Darktrace Antigena Email (AGE) is different than your traditional gateway tools, whether that be Mimecast, Defender, Proofpoint, Barracuda where they will sit in line and handle more of the archiving and almost the initial spam filtering.
AGE creates a journaling rule within the email platform. So let's say that's O365, those more sophisticated threats or the account hijacking and spoofing attacks of the world, etc. that might bypass the traditional tools, had action taken upon them.
Work Order Process Automation
Business Problem — We needed to streamline a 4-step manual process that occurs 15 times each day.
View customer attributes and acct info in one form
Business Problem — It is time-consuming to navigate between applications and forms to view customer information across the Customer Master and Accounts Receivable. There is also customer and account information that is not relevant to users that is distracting and consumes valuable real estate on the screen.
Unified entry point to customer interactions, orders & invoices
Business Problem — Busy customer service representatives need to stay on top of customer interactions and the status of customers' orders and invoices, to ensure timely service and an optimized order-to-case process. Navigating through multiple applications using different entry points takes time and creates frustration.
Track Order Lines with Zero Price
Business Problem — During the sales order process, sales personnel sometimes enter an order and leave line items at zero price. When this occurs, the sales manager must amend the order lines or approve the order lines at zero price. There were no alerts to let the sales manager know that there are orders with line items at zero price.
Track Equipment Location and Usage
Business Problem — Dispatchers must have real-time visibility to the location of railcar equipment at all times to track railcar usage. This is necessary to avoid penalty costs from excessive railcar usage.
Streamlining Receipts
Business Problem — We have an international supplier from whom we do not want to inspect every receipt. Instead, we want to inspect every fifth receipt. The problem is how to alert Inspection, without manual communication, that a receipt is the fifth receipt and tagged for inspection.
Simplify User Profile Entry
Business Problem — To create a new user account users would have to navigate 15 fields when only 4 fields were required for entry.
Simplify Vendor Management Process
Business Problem — Users must track the expiration date of their vendor's liability insurance in order to ensure that they remain compliant as required by legal regulations. Users want to start working with vendors weeks before the liability insurance expiration date in order to ensure that they are eligible for contract work.