How Flexible IT Contracts Can Change Your Business
From frustration to fulfillment: Flexible IT contracts focus on relationships and your success, not only transactions Driving rapid business changes, emphasizing the need for adaptability and flexibility in IT business operations, and the terms of your managed IT services contract can give you a competitive edge or see your need to catch up. It’s time …
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Ensuring 5-9’s Uptime: Maintaining System Availability and Reducing Downtime
The system downtime and availability relationship Uptime, downtime, system availability, and Five9’s uptime are intertwined in a complex and interdependent relationship. Each business network is distinct, interrelated, and extremely important in this digital age. How long a business network is non-responsive, slow, or completely unusable impacts end-user productivity and experience. Customers left hanging on a …
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Knowledge Transfer and the Importance of Allari’s SOP Development Approach
SOP development and knowledge transfer Standard Operating Procedures (SOPs) are a means of transferring or sharing knowledge across an organization over time. SOPs are living instructions that document essential procedures step by step. They can be time-consuming to create initially, but their ROI over time makes the effort time well spent. Quality SOPs enable knowledge …
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The Importance of a Comprehensive Technology Strategy to Manage Costs
Technology cost management for business IT cost management today is a strategic and proactive method of increasing revenue growth. With a proactive approach to managing costs for technology, businesses can increase potential opportunities and open pathways for greater innovation. More opportunity and innovation provide the potential to improve profits by reinvesting costs. The old form …
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How to delegate tasks to bridge skill gaps with the right people at the right time
Build competitive strength with delegation.
How do you delegate IT tasks when you’re providing IT services? Having the right people ready and able to provide IT support is critical. Ensuring your workforce has the skills and continuously learns new ones is essential to remaining competitive. An effective strategy or practice allows businesses to leverage employees’ talents while providing further skill development.
I.T. Ain’t Easy!
To get the IT you need, your team needs to focus on big innovations like application integration, cybersecurity, database management, and cloud services. You also have to handle the smaller workstation and network problems that pop constantly. In short, your team has a massive job.
JDE Support – The Service Desk that Never Quits
Is your company struggling to provide production support and complete strategic projects? So was a manufacturing customer of ours… Despite months of effort, tickets were piling up and they weren’t making progress on their biggest, most important projects of 2021. Our customer’s JDE support team, with users in the USA, Mexico, and Canada, was constrained …
What CIOs Love and Hate About Their Job
An informative survey from Gartner lists the top 10 things CIOs love and hate about their job. Do you agree?Like us, you may not be a CIO, but can identify with the results of Gartner’s survey of CIOs conducted in late 2015. On a broad level. we tend to like the aspects of our job where …