Search Results
Track Order Lines with Zero Price
Business Problem — During the sales order process, sales personnel sometimes enter an order and leave line items at zero price. When this occurs, the sales manager must amend the order lines or approve the order lines at zero price. There were no alerts to let the sales manager know that there are orders with line items at zero price.
Streamlining Receipts
Business Problem — We have an international supplier from whom we do not want to inspect every receipt. Instead, we want to inspect every fifth receipt. The problem is how to alert Inspection, without manual communication, that a receipt is the fifth receipt and tagged for inspection.
Simplify Vendor Management Process
Business Problem — Users must track the expiration date of their vendor’s liability insurance in order to ensure that they remain compliant as required by legal regulations. Users want to start working with vendors weeks before the liability insurance expiration date in order to ensure that they are eligible for contract work.
Customer Service Representative task and service management
Business Problem — When a customer service representative starts their day and manage several customers, it is difficult to know what to work on first. Users can manually inquire across different applications to see the status of various customer activities, but this process is error prone and time consuming.