Darktrace concierge services
Although Darktrace Cyber AI Analyst reduces overall triage time by 92%, there is still work to be done.
Alert & Incident Response
- Allari will be the first line of support for Darktrace with 24 x7 monitoring for threats and risks with Darktrace.
- Allari will log into the Darktrace Portal Monday through Sunday to review, analyze the activity (false positive or threat) and respond accordingly.
- Notify you of critical cybersecurity incidents.
- Allari will report threats to your team via your pre-defined escalation requirements.
Appliance Change Management
- Allari will be responsible for all Darktrace system changes.
- Allari will work directly with the Darktrace support team to resolve any appliance issues.
- Allari will propose changes to you after analysis. Upon your approval, we will implement them.
- All changes will be documented via the Darktrace audit module.
- Allari will provide the initial configuration requirements for Darktrace backups.
- The Client will configure and perform ongoing monitoring to ensure backups are active and successful.
Your life is about to get a whole lot better!
With an assist from our Allari team, your team can be a lot more productive and a lot less stressed. Your workforce will have business systems that give your company a competitive edge. And our “only pay-for-the-service-you-use” pricing will save you a lot of money.