Darktrace concierge services

Although Darktrace Cyber AI Analyst reduces overall triage time by 92%, there is still work to be done.

Alert & Incident Response

  • Allari will be the first line of support for Darktrace with 24 x7 monitoring for threats and risks with Darktrace.
  • Allari will log into the Darktrace Portal Monday through Sunday to review, analyze the activity (false positive or threat) and respond accordingly.
  • Notify you of critical cybersecurity incidents.
  • Allari will report threats to your team via your pre-defined escalation requirements.

Appliance Change Management

  • Allari will be responsible for all Darktrace system changes.
  • Allari will work directly with the Darktrace support team to resolve any appliance issues.
  • Allari will propose changes to you after analysis. Upon your approval, we will implement them. 
  • All changes will be documented via the Darktrace audit module. 

Appliance Backups

  • Allari will provide the initial configuration requirements for Darktrace backups.
  • The Client will configure and perform ongoing monitoring to ensure backups are active and successful.

Ready to talk to us?

As you can tell, we’re passionate about optimizing the technology costs of running businesses. Our platform allows our customer base to respond to good and bad economic changes quickly. This true partnership makes them stronger which ultimately makes us stronger. We’d love to collaborate and help you reach an entirely new level of agility.