What is FinOps for IT Operations?

FinOps applies cloud cost management principles to IT operations, tracking unit economics and aligning IT spend with business outcomes through RTB/GTB categorization. It transforms IT from a cost center into a capital efficiency engine.

How does Allari support Technology Business Management (TBM)?

OpenBook™ tags every hour of effort as 'Run,' 'Grow,' or 'Transform,' providing CFOs real-time data to optimize IT spend allocation. This TBM-compliant visibility eliminates the information asymmetry of traditional vendor relationships.

What is the Ghost FTE phenomenon?

Ghost FTEs represent capacity you pay for but never receive—typically 30-40% of IT headcount is lost to operational entropy. At $120k/FTE, this is $4.2M hidden destruction for a 100-person team. It's not a staffing problem; it's an asset utilization problem.

Why is fixed-fee IT pricing anti-TBM?

Fixed fees hide unit economics and create incentives for vendors to reduce work performed, not increase efficiency. Consumption-based models expose true cost per productive FTE and align vendor success with client outcomes.

How do I reduce IT Run costs?

Reduce RTB (Run the Business) costs by eliminating entropy through structured intake governance (ID²), reducing ticket aging via velocity sprints (Power of 15™), and automating repetitive work. This migrates budget from maintenance to innovation.

What is IT unit economics?

IT unit economics measures the true cost per productive unit of work—cost per ticket, cost per change, cost per productive FTE. Friction inflates unit costs; OpenBook™ quantifies exactly how much, enabling targeted efficiency improvements.

What is FinOps for IT Operations?

FinOps applies cloud cost management principles to IT operations, tracking unit economics and aligning IT spend with business outcomes through RTB/GTB categorization. It transforms IT from a cost center into a capital efficiency engine.

How does Allari support Technology Business Management (TBM)?

OpenBook™ tags every hour of effort as 'Run,' 'Grow,' or 'Transform,' providing CFOs real-time data to optimize IT spend allocation. This TBM-compliant visibility eliminates the information asymmetry of traditional vendor relationships.

What is the Ghost FTE phenomenon?

Ghost FTEs represent capacity you pay for but never receive—typically 30-40% of IT headcount is lost to operational entropy. At $120k/FTE, this is $4.2M hidden destruction for a 100-person team. It's not a staffing problem; it's an asset utilization problem.

Why is fixed-fee IT pricing anti-TBM?

Fixed fees hide unit economics and create incentives for vendors to reduce work performed, not increase efficiency. Consumption-based models expose true cost per productive FTE and align vendor success with client outcomes.

How do I reduce IT Run costs?

Reduce RTB (Run the Business) costs by eliminating entropy through structured intake governance (ID²), reducing ticket aging via velocity sprints (Power of 15™), and automating repetitive work. This migrates budget from maintenance to innovation.

What is IT unit economics?

IT unit economics measures the true cost per productive unit of work—cost per ticket, cost per change, cost per productive FTE. Friction inflates unit costs; OpenBook™ quantifies exactly how much, enabling targeted efficiency improvements.

TBM-Compliant Visibility

Stop Treating IT as a Black Box.Start Engineering Capital Efficiency.

Traditional Fixed-Fee contracts hide inefficiency. OpenBook™ applies TBM discipline to reveal the Unit Economics of every ticket, enabling you to shift budget from 'Run' to 'Transform'.

Calculate Capital Destruction Request TBM Diagnostic

30-40%

RTB → GTB shift

Day 1

TBM visibility

15 min

billing granularity

hidden margins

The Anti-Fixed-Fee Argument

Why Fixed-Fee Contracts are Anti-TBM

Fixed-fee vendors are incentivized to do less work to increase their margin. That's the opposite of what TBM requires: visibility into actual work performed.

Traditional Vendor

Fixed-Fee Black Box

Hidden Margins

You don't know if you're paying for productive work or vendor profit padding.

Monthly Summaries

Vague reports hide inefficiency. No unit economics. No RTB/GTB allocation.

Perverse Incentives

Vendor profits when they do less. Your technical debt grows.

OpenBook™

TBM-Compliant Glass Box

Transparent Unit Economics

See cost per ticket, cost per change, cost per productive FTE.

15-Minute Granularity

On-demand access to RTB/GTB allocation. No waiting for monthly reports.

Aligned Incentives

We profit when you gain efficiency. Savings flow to your P&L.

Read: Why Fixed-Fee Support Grows Technical Debt

The Ghost FTE Calculator

Quantify Capital Destructionin Dollars, Not Percentages

CFOs don't care about "velocity" as much as they care about paying for air. The Ghost FTE calculator shows exactly how much salary budget is being incinerated by Execution Drag.

Example Calculation

IT Headcount100 FTEs

Burdened Cost$150,000

Execution Drag30%

Annual Capital Destruction$4.5M

This is capital that should be funding Innovation, not Friction.

Calculate Your Ghost FTEs

See exactly how much capacity you're paying for but not receiving.

Launch Full Calculator

No login required. Results in 60 seconds.

The Capital Migration

RTB → GTB: The Deflationary Curve

Entropy inflates RTB (Run the Business) costs, cannibalizing your GTB (Grow the Business) capital. OpenBook™ visualizes this shift in real-time.

Capital Allocation Over Time

Target: Shift 30% to GTB

Week 1 — Before Engagement

RTB 70%

GTB 30%

Week 6 — Entropy Reduction

RTB 55%

GTB 45%

Week 12 — Capacity Recovered

RTB 40%

GTB 60%

RTB (Run) — Shrinking

GTB (Grow) — Expanding

Explore OpenBook™ Methodology

FinOps & TBM Questions

Answers for CFOs and CIOs implementing Technology Business Management.

Request Your TBM Diagnostic

A Senior Enterprise Leader will quantify your execution drag and deliver a 90-Day Stability Plan with full RTB/GTB allocation visibility.

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No sales scripts. No pressure. Just forensic analysis.