STATUS: CALIBRATED
    REV: 2025.02
    05

    Stage 5 of 5

    Post-Go-Live Operations

    The SI leaves. The platform stays. So do we.

    Recognition Pattern

    You're here if…

    • Your new platform (SAP, Fusion, or NetSuite) is live or approaching go-live
    • The SI is winding down and you're realizing nobody planned for who runs this after they leave
    • Hypercare is ending and operational issues are surfacing that the SI considers "out of scope"
    • Your internal team doesn't have depth on the new platform yet — they were the JDE experts

    Risk Assessment

    What's at risk

    The first 90 days after go-live are the most dangerous period in the entire lifecycle. The SI exits. The learning curve on the new platform is steep. The institutional knowledge from the implementation — why certain configuration decisions were made, which integrations are fragile, what the workarounds are — walks out the door with the consulting team.

    Most organizations scramble to backfill operations on the new platform with either internal staff who are still learning, or a new vendor who starts from zero. Both options create a knowledge gap at exactly the moment the environment is most fragile.

    The alternative is continuity. The team that held your JDE environment stable through migration — that captured every process, documented every procedure, built the runbooks — transitions to the new platform with all of that institutional knowledge intact. Not a cold start. A warm handoff from the team that already knows your business.

    Deliverables

    What Allari does

    Post-go-live stabilization

    Hypercare-level support on the new platform during the critical first 90 days

    Operational custody

    Steady-state production support on SAP S/4HANA, Oracle Fusion, or NetSuite using the same Power of 15 methodology and ADHV protocol

    Knowledge continuity

    The Dynamic Runbook built during Stage 3 (JDE custody) evolves into the operational documentation for the new platform. No knowledge gap. No ramp-up period.

    Root-cause elimination

    The same deflationary model that compressed JDE operational costs now applies to the new environment. Recurring issues tracked, patterns identified, root causes eliminated.

    OpenBook transparency

    Real-time visibility into operational costs, capacity allocation, and the reactive-to-strategic ratio on the new platform. The CFO sees exactly what the investment delivers.

    Deflationary cost model

    Capped-consumption billing. As the new platform stabilizes and root causes are eliminated, operational costs decrease. Year over year.

    Engagement Structure

    How it works

    Pre-Go-Live

    Cross-training begins

    Allari team members start cross-training on the new platform during Stage 3 or Stage 4 — before go-live.

    Day 1

    Operational custody

    Allari assumes custody with continuity of knowledge, team, and methodology.

    Days 1–90

    Stabilization

    Higher-touch support as the new platform settles.

    Day 90+

    Steady-state operations

    Ongoing root-cause elimination and deflationary cost trajectory with annual TCO reduction targets.

    Field Evidence

    Proof

    Allegiant Health

    80% cost savings, 225% BI ROI in post-go-live steady-state operations.

    HellermannTyton

    The deflationary model is proven: 19% year-one TCO compression, with costs continuing to decline as root causes are eliminated.

    Platform-agnostic methodology

    Allari currently operates SAP, Oracle Fusion, and NetSuite environments in addition to JDE — the methodology is platform-agnostic even though the entry point is JDE-specific.

    Ready to map your journey?

    The Forensic Capacity Assessment identifies where you are, what's at risk, and what the operating model needs to support what's ahead. 45 minutes. Zero sales friction.