Stage 5 of 5
Post-Go-Live Operations
The SI leaves. The platform stays. So do we.
Recognition Pattern
You're here if…
- Your new platform (SAP, Fusion, or NetSuite) is live or approaching go-live
- The SI is winding down and you're realizing nobody planned for who runs this after they leave
- Hypercare is ending and operational issues are surfacing that the SI considers "out of scope"
- Your internal team doesn't have depth on the new platform yet — they were the JDE experts
Risk Assessment
What's at risk
The first 90 days after go-live are the most dangerous period in the entire lifecycle. The SI exits. The learning curve on the new platform is steep. The institutional knowledge from the implementation — why certain configuration decisions were made, which integrations are fragile, what the workarounds are — walks out the door with the consulting team.
Most organizations scramble to backfill operations on the new platform with either internal staff who are still learning, or a new vendor who starts from zero. Both options create a knowledge gap at exactly the moment the environment is most fragile.
The alternative is continuity. The team that held your JDE environment stable through migration — that captured every process, documented every procedure, built the runbooks — transitions to the new platform with all of that institutional knowledge intact. Not a cold start. A warm handoff from the team that already knows your business.
Deliverables
What Allari does
Post-go-live stabilization
Hypercare-level support on the new platform during the critical first 90 days
Operational custody
Steady-state production support on SAP S/4HANA, Oracle Fusion, or NetSuite using the same Power of 15 methodology and ADHV protocol
Knowledge continuity
The Dynamic Runbook built during Stage 3 (JDE custody) evolves into the operational documentation for the new platform. No knowledge gap. No ramp-up period.
Root-cause elimination
The same deflationary model that compressed JDE operational costs now applies to the new environment. Recurring issues tracked, patterns identified, root causes eliminated.
OpenBook transparency
Real-time visibility into operational costs, capacity allocation, and the reactive-to-strategic ratio on the new platform. The CFO sees exactly what the investment delivers.
Deflationary cost model
Capped-consumption billing. As the new platform stabilizes and root causes are eliminated, operational costs decrease. Year over year.
Engagement Structure
How it works
Cross-training begins
Allari team members start cross-training on the new platform during Stage 3 or Stage 4 — before go-live.
Operational custody
Allari assumes custody with continuity of knowledge, team, and methodology.
Stabilization
Higher-touch support as the new platform settles.
Steady-state operations
Ongoing root-cause elimination and deflationary cost trajectory with annual TCO reduction targets.
Field Evidence
Proof
Allegiant Health
80% cost savings, 225% BI ROI in post-go-live steady-state operations.
HellermannTyton
The deflationary model is proven: 19% year-one TCO compression, with costs continuing to decline as root causes are eliminated.
Platform-agnostic methodology
Allari currently operates SAP, Oracle Fusion, and NetSuite environments in addition to JDE — the methodology is platform-agnostic even though the entry point is JDE-specific.
Platforms Supported at Stage 5
Ready to map your journey?
The Capacity Assessment identifies where you are, what's at risk, and what the operating model needs to support what's ahead. 45 minutes. Zero sales friction.