Service Insight: Employee Engagement and Recruitment Company Selects Allari for JDE EnterpriseOne Maintenance and Support

July 13, 2020

Leading HR Services provider needed JD Edwards EnterpriseOne CNC (system administration) remote support to keep their ERP system up and running smoothly. Allari implemented their E1 maintenance program with daily system monitoring and periodic proactive maintenance tasks. These tasks are scheduled for overnight and weekends eliminating the burden to work off hours for the customer’s IT team.  In addition, Allari provides 24/7 first line production support with immediate response for any incidents the customer runs into.

Many IT teams have difficulty scheduling proactive maintenance because of the off hours timing. They are also consumed with reacting to issues or trying to focus on major projects making skipping proactive maintenance an easy decision. After Allari begins their program they usually see immediate reductions in downtime and incidents related to lack of maintenance.

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Providing a data driven, globally distributed IT workforce that drives the necessary task automation you need to optimize the cost of running the business and free up capital for new capabilities. It's now possible to accelerate business change. Our team is in 14 countries which allows us to deliver services to and from the Americas, EMEA & Asia Pacific regions. We offer an expansive skills matrix available on demand and deliver the resource you need when you need it and how you need it.