Enterprise Information Technology
Put our IT department to work for yours.
Hand off the ERP and IT work your team shouldn't carry.
- An included manager defines the deliverables with you and owns delivery. You keep control of priorities, approvals and budget.
- Our dispatcher routes each request to one of 80+ on-demand skill sets, 24/7 where you need it.
- Pay only for work completed, in 15-minute units. No retainer, minimum or long-term commitment.
- See every unit of work, and what to automate next.
Collaboratively built by delivery managersSAP
Illustrative sequence. Timing depends on the work and agreed coverage.
Step 1
What do you need to get done?
Choose one or more areas, then select the work you would hand over.
Choose one or more areas below, then select the work you need help with.
All services and platforms: JD Edwards, SAP, Oracle Fusion and NetSuite
Step 2
Who does the work
Your Client Solutions Manager sets the work up with you. Our dispatcher assigns each item to the skill set it needs.
Your team
- Sets priorities
- Approves scope and changes
- Owns the budget
Client Solutions Manager Included
- Works one-on-one with you and your team
- Sets the work up to your requirements
- Reviews work and spend on your cadence
Global IT workforce 80+ skill sets, on demand
Our dispatcher assigns each item to the skill set it needs.
A sample of the skill sets. Highlighted ones match your selections.
Why Allari: the people, the dispatcher and how work is assigned
Step 3
What it costs
Set the hours you expect each month. The statement shows the math the same way OpenBook does.
Composite illustration of routine shared-services work at $22.50 per 15-minute unit. Senior/L3 work, projects, custom team pods and reserved capacity use separately agreed rates and terms. Baseline Client Solutions Manager coordination is included. Rates are agreed before work begins.
Step 4
What you see and control
Every unit is recorded against a ticket. OpenBook also shows where automation and efficiencies would cut recurring work. Open a line to see the detail.
OpenBook® statement Sample lines from your selections
Select work in Step 1 to generate sample statement lines.
Composite illustration. Real statements are shown live, under NDA, in a working session.
You set them. Your manager sequences the work against them.
Scope, estimate and approvals are agreed before work starts. Material changes are flagged.
Work runs inside your security, change and escalation controls.
Your team can access, use, maintain and hand over the SOP library. Ownership terms are agreed per engagement.
How OpenBook works, and how it finds automation opportunities
Work we have delivered
- Service deskGive the IT team one front door for supportEmail-to-ticket intake, Allari triage and clear escalation gave a manufacturer one front door for support.
- AutomationTurn database backup checks into a monitored routineScheduled checks, logging and email alerts replaced a manual task with a repeatable routine.
- ReportingGive Power BI an inventory history your team can supportA JD Edwards inventory history for Power BI, deployed to production with an operating guide.
Step 5
Start with a 30-minute Working Session
Send the work order. Your Client Solutions Manager reviews it with you and agrees a first piece of work.
A global manufacturer handed Allari its daily global JD Edwards support for 3,000 users so its team could focus on SAP.
- 27+ years
- In operation
- 78 NPS
- 2023 survey · 63% response
- 25+ countries
- Customers served
- 12 countries
- Delivery staff
Thank you. Your work order has been received.
We’ll review what you need and contact you about the next step. You can also reach us at 866.937.2224.
