Enterprise IT Shared Services

Put our IT department to work for yours.

Your included Client Solutions Manager leads the work, backed by an on-demand, global IT workforce with 80+ skill sets.

Which applications are involved?

Select any that apply. Your choices start a work order that builds as you go.

Build your work order

Set up around your requirementsSAP

Illustrative sequence. Timing depends on the work and agreed coverage.

Pay only for work usedRecorded in 15-minute units
No minimum, no long-term commitmentFor shared services
24/7, on demandCoverage confirmed for the work involved

Step 1

What do you need to get done?

Choose one or more areas, then select the work you would hand over.

Choose one or more areas above. Each one lists the work Allari takes on, and starts your work order.

Step 2

Who does the work

Your Client Solutions Manager sets the work up with you. Our dispatcher assigns each item to the skill set it needs.

Your team

Sets priorities
Approves scope and changes
Owns the budget

Client Solutions Manager Included

Works one-on-one with you and your team
Sets the work up to your requirements
Reviews work and spend on your cadence

Global IT workforce 80+ skill sets, on demand

Our dispatcher assigns each item to the skill set it needs.

A sample of the skill sets. Highlighted ones match your selections.

Step 3

What it costs

Set the hours you expect each month. The statement shows the math the same way OpenBook does.

WorkHours15-min unitsAmount

Shared-services total $0.00

Composite illustration of routine shared-services work at $22.50 per 15-minute unit. Senior/L3 work, projects, custom team pods and reserved capacity use separately agreed rates and terms. Baseline Client Solutions Manager coordination is included. Rates are agreed before work begins.

Step 4

What you see and control

Every unit is recorded against a ticket. OpenBook also shows where automation and efficiencies would cut recurring work. Open a line to see the detail.

OpenBook^® statement Sample lines from your selections

Select work in Step 1 to generate sample statement lines.

Composite illustration. Real statements are shown live, under NDA, in a working session.

Priorities

You set them. Your manager sequences the work against them.

Budget

Scope, estimate and approvals are agreed before work starts. Material changes are flagged.

Access and change

Work runs inside your security, change and escalation controls.

Procedures

Your team can access, use, maintain and hand over the SOP library. Ownership terms are agreed per engagement.

Step 5

Start with a 30-minute Working Session

Send the work order. Your Client Solutions Manager reviews it with you and agrees a first piece of work.

A global manufacturer handed Allari its daily global JD Edwards support for 3,000 users so its team could focus on SAP.

27+ years: In operation
78 NPS: 2023 survey · 63% response
25+ countries: Customers served
12 countries: Delivery staff