Our Visionaries

We look forward to introducing you to the rest of our fabulous expert team. In the meantime, please meet our leadership team.

John Mathieu

Managing Partner, Founder

John, founder of Allari, has dedicated his career to helping IT leaders break free from the cycle of reactive management to achieve operational excellence and strategic impact.

With over 30 years of experience and having led the execution of over a million service hours, John has seen firsthand the struggles IT leaders face—balancing innovation with stability, cost-efficiency with service quality, and progress with legacy systems.

He founded Allari with a mission: to drive IT organizations toward high performance. The name reflects this vision—'All' stands for collective excellence, and 'Ferrari' symbolizes speed, precision, and unmatched quality.

John's leadership approach centers on measurable transformation, helping IT teams stabilize operations, free up resources for strategic work, and continuously improve. Under his guidance, Allari has become a trusted partner for organizations seeking to move the needle from firefighting to high performance.

His methodology integrates principles like change management, accountability, and continuous improvement, offering IT leaders a clear path to success. Whether it’s through reducing unplanned work, offloading repetitive tasks, or creating a culture of proactive innovation, John’s vision is simple: to empower IT teams to lead with excellence, delivering transformative value to their organizations.

‍“High performance isn’t just a goal—it’s a necessity for IT leaders who want to drive meaningful change and lasting impact.”

Ravi Madhavan

Managing Partner

Since joining Allari in 2000 as a Managing Partner, Ravi Madhavan has been a pivotal force behind the company's technological innovation and growth. As the leader of technology innovations at Allari, Ravi employs business intelligence, ERP, and diverse IT solutions to tackle client challenges head-on. Beyond tech, he champions the overall growth of Allari, fostering a team that excels in service delivery, market outreach, and financial stewardship.

Ravi boasts a rich academic background, holding a BAE in Aerospace Engineering from Georgia Institute of Technology and an MSE in Industrial Engineering from the University of South Florida. His leadership is further enriched by influential roles at prominent firms like Grant Thornton LLP, Amatek, Inc., and Johnson & Johnson.

Ravi's driving philosophy? "In an increasingly digital and dynamic world, our customers face mounting challenges. Our goal is to steer them through this complexity, ensuring top-tier customer experiences, nurturing leadership within our team, and refining the tech and processes that underpin customer success."

Chris Metzger

Managing Director, Global Operations

Since joining Allari in 2014, Chris Metzger has played an instrumental role in the company’s growth, leveraging his extensive expertise in business development and operations management. In the early days of his career at Allari, Chris championed the brand expansion as a strong believer in the benefits of transparent, consumption-based IT support.

His visionary approach led him to transition into service operations by 2020, where he is spearheading Allari’s global solutions. Under his leadership, the operational side of the business quickly expanded, more than doubling in capacity and scope. This rapid growth presented fresh challenges and innovative ways to consistently outpace customer expectations.

Today, Chris continues to lead from the front. He is dedicated to nurturing strong, enduring relationships with Allari’s clients. His unwavering commitment to refining Allari's core pillars - people, processes, and technology - guarantees a customer experience that's second to none.

"As a customer advocate, I anticipate and strive to exceed customer expectations, ensuring a seamless and positive experience. For our employees, I act as a facilitator, empowering the team to reach their full potential while upholding our cultural values and commitment to exceptional customer service."

Milton Suarez

General Manager of Allari Solutions del Ecuador S.A.

Milton embarked on his journey with Allari in 2012, as a skilled System Architect. Boasting over 15 years of experience, he was soon promoted to Allari’s Managing Director. Milton's harnesses technology as a catalyst for business innovation and success. Under his guidance, Allari's team has been crafting robust, secure, and scalable IT frameworks that propel organizations toward their strategic ambitions.

Having a Bachelor of Science in Computer Science and a Master's in Cybersecurity, Milton's notable successes include steering intricate IT projects and leading result-driven teams, always with an eye on tailoring technology solutions for impactful business outcomes.

The driving force behind Milton’s motivation? “An unwavering commitment to cybersecurity, steering digital transformation, and devising cost-efficient IT strategies to ensure our customers are poised to prosper in a swiftly changing digital world.”