Business analysts, functional specialists and technical experts working as an extension of your team.
A named Client Solutions Manager connects your priorities to a broader delivery team across 12 countries. These are some of our leadership and client-service contacts.
John MathieuManaging Partner & Founder
Ravi MadhavanManaging Partner, Transformation Strategy
Chris MetzgerManaging Director, Global Operations
Milton SuarezManaging Director, Technical Operations
Carlos CorralClient Solutions Manager
Angela WardSenior Client Solutions Manager
Mayra MedinaService Delivery Manager
Genesis GiraldoClient Solutions Manager
Zamira ManssurAssociateWorking With Allari
Your Client Solutions Manager connects business priorities to execution. Together, define the operating scope, approvals, escalation paths and review cadence. Your team can see what is being handled, where decisions are needed and which responsibilities remain with you.
Business analysts and functional specialists work with users to understand the process behind a request. That context helps distinguish a data issue from a configuration gap, a reporting need or a manual workaround—so the response fits the business problem.
Step-by-step work becomes documented operating knowledge, supported by exceptions, ownership and approvals. Shadowing and reviewed execution help additional team members learn the environment. The goal is continuity through people changes and a practical foundation for improvement and suitable automation.
Start with a defined responsibility and expand when the operating need changes. Shared services, dedicated resources and scoped projects offer different ways to cover demand. Review work and spending through OpenBook, and adjust commitments when the supported footprint or priorities change.
