Welcome to a New Way to Experience IT Services

Elevating Customer Experience with Precision and Care

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We are redefining IT services with our iron-clad and time-perfected processes, satisfaction guarantee, financially backed SLAs and an unwavering commitment to delivering a superior customer experience. Trust us to respond to your needs swiftly and efficiently—we’re here to exceed your expectations and truly "knock your socks off."

Only the Best Team for You

  • Global IT Talent
    Connect with top IT talent worldwide through our decentralized approach.
  • PRECISE Program
    ‍    Our proprietary PRECISE program ensures the best talent matches your team and project requirements, focusing on outcomes for faster onboarding.
  • Agile "Team of Teams"
    ‍    Our structure promotes agility and empowers individuals, ensuring swift decisions and exceptional service aligned with your needs.
  • Flexible Contracts
    Enjoy the freedom of flexible contracts that adapt to your evolving needs without long-term commitments or support-limiting scope.
  • Scalable Resources
    ‍    Effortlessly scale your IT resources up or down to match your current demands.
  • Adaptable Service Mix
    ‍    Instantly tweak your service mix to accommodate your needs, penalty-free.
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Proactive Cost Reduction

  • Cost Efficiency
    ‍    We automate processes to proactively identify and reduce your costs, prioritizing long-term partnerships over short-term revenues.
  • Enhanced Productivity
    ‍    Our approach enhances your cost efficiency and productivity while maintaining high service quality and delivering extra value.

Transparent Pricing

Pay Only for What You Use

  • Flexible Billing
    ‍    You are charged solely based on the services you consume. No flat fees, just pay-as-you-go.
  • 15-Minute Increments
    ‍    Billing in 15-minute increments ensures you only pay for the exact time and resources used.
  • Detailed Invoices
    ‍    Each bill comes with a detailed breakdown of all services and charges, ensuring full transparency.
  • No Hidden Fees
    ‍    Clear and straightforward billing without unexpected costs or hidden fees.
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Continuity and Stability of Services

  • Standard Hours with 24/7 Support
    ‍    Our team works standard hours while ensuring 24/7 support for your systems, fostering stable relationships and reducing turnover.

24/7 ERP Helpdesk Support

  • Reliable Support
    ‍    We provide round-the-clock support through ConnectWise, backed by rigorous SLAs for reliability and accountability.

Dedicated Client Solutions Manager

  • Personalized Attention
    Enjoy the benefits of a dedicated Customer Solutions Manager at no extra cost, ensuring personalized attention and effective communication.
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Success Stories

Just a few Allari customer success stories with our managed services. We look forward to delivering great results for you too. 

Geneva Watch Group
JDE Services
Wilbur-Ellis
Allari Technology Unleashed
Allegiant Health
Allari Technology Unleashed
Highland Ag
Allari Technology Unleashed
Channellock
Allari Technology Unleashed

Geneva Watch Group cuts costs by 64% with dedicated support from Allari

Geneva Watch Group Logo

Challenge

Geneva Watch Group (GWG) needed to update its Oracle JD Edwards EnterpriseOne modules to realign with its new business processes. Long-term, hiring a full-time employee was not cost-efficient. Relying on temporary contractors was proving inconsistent and expensive, with frequent recruitment and onboarding challenges.

Solutions

Allari provided GWG with a dedicated Support Manager and three Senior Developers. GWG would then request Allari’s JD Edwards development services as needed through Allari’s responsive helpdesk system. This system transparently showed all work efforts, and GWG was billed only for actual development time of about 100 hours, with no charges during project stoppages.

Results

In two months:
  • GWG achieved a 64% cost reduction compared to hiring a full-time employee
  • Two parallel projects were tackled simultaneously, something unachievable with a single full-time employee or contractor.
  • Overall, Allari enabled GWG to access specialized talent efficiently, only paying for the actual JD Edwards development time and ensuring continuous work without waiting on availability.

Wilbur-Ellis reduced annual support costs for JD Edward software by 32% through Allari’s Service Delivery Platform

Wilbur Ellis Logo

Challenge

The IT Management team at Wilbur-Ellis (WE) faced fluctuating demand for Oracle JD Edwards EnterpriseOne support due to the agriculture industry's seasonal nature. Their flat-rate managed service model either made WE overpay during low demand or lack adequate support during peak times. This imbalance strained WE’s in-house team, causing delays and overtime. WE needed flexibility, clarity on support tasks, and a measurable return on investment (ROI).

Solutions

Allari introduced a custom, task-focused support solution for specific Oracle JD Edwards EnterpriseOne and related processes. This ensured Wilbur-Ellis only paid for the JD Edwards support they used. Routine administrative tasks were handed to Allari, freeing up the Wilbur-Ellis team for priority business demands. Allari's process, and documentation ensured consistency in task execution. Weekly reports provided insights into JD Edwards support efforts, costs, and areas for improvement.

Results

By adopting Allari’s Service Delivery Platform, Wilbur-Ellis achieved greater control and insights. They can now flexibly increase or decrease JD Edwards support based on actual needs. This pivot allowed them to focus on high-value objectives to drive business growth. The data-driven insights led to continuous process improvements, further reducing JD Edwards support costs by 32%, and elevating the user experience.

Allegiant Health saves 80% in staffing costs with Allari’s JD Edwards managed services. 

Allegiant Health Logo

Challenge

After implementing Oracle JD Edwards EnterpriseOne 9.1, Allegiant Health faced a skill gap within their IT staff, lacking expertise in Configurable Network Computing (CNC), database, development, and business analysis. Their initial solution of relying on implementation consultants for support led to availability issues, lack of transparency, and high costs. The team struggled with justifying monthly consulting fees due to a lack of responsiveness and clarity.

Solutions

Allegiant Health selected Allari to help tackle these challenges. Allari delivered comprehensive JD Edwards support covering system administration, business analysis, and software development. This pay-for-use model granted Allegiant access to a 10-member Allari expert team at a fraction of in-house staffing costs. A dedicated Allari Support Manager ensured transparency, prompt response, and continuous adaptability to evolving needs.

Results

With Allari, Allegiant Health accessed over six essential skillsets, realizing an 80% cost-saving compared to in-house hiring. Allari services effortlessly scaled with Allegiant Health growth, eliminating recruiting costs. Real-time activity and cost tracking, coupled with monthly reports, gave clear expenditure insights. Notably, best practice maintenance led to a 50% reduction in CNC support activities across two years, translating to a 61% cost reduction compared to their initial support approach. Furthermore, Allari's expertise enabled efficient business intelligence solutions, saving over 1,200 manual data processing hours.

Highland Ag Solutions Leverages Allari’s IT Expertise for 50% Cost Reduction and Enhanced Agricultural Software Development.

Allegiant Health Logo

Challenge

Highland Ag Solutions was expanding its software solutions for the agriculture industry but encountered several hurdles:
1. Difficulty in hiring local talent.
2. Time-zone challenges with their U.S.-based and India teams.
3. High costs associated with U.S.-based development.
4. Incompatibility with a Mexican software development firm.5.
Overwhelmed internal team with recruitment tasks.

Solutions

Allari provided a multifaceted approach to aid HAS’s growth:
1. Provided staff augmentation services.
2. Supplied a team of full-stack developers, QA testers, and UI/UX specialists.
3. Provided database administration services.
4. Facilitated mobile development outsourcing.

Results

Through Allari’s strategic IT support, Highland Ag Solutions is poised to enhance agricultural efficiency and productivity on a global scale.
1. Achieved a 50% cost reduction compared to inhouse staffing for HAS.
2. Enhanced several product databases’ performance by optimizing application-related issues.

Channellock unleashes efficiency with Allari’s ITaaS’ seamless JDE 9.2 upgrade and advanced automation.

Allegiant Health Logo

Challenge

As Channellock embarked on a modernization journey, upgrading their primary ERP from JD Edwards World software to JDE Enterprise 9.2, the team encountered a skills gap in System Administration/CNC/DBA necessary for the upgrade. The limited local supply of JDE talent posed a significant challenge for ongoing support post-upgrade. Their initial solutions evolved from basic system administration to a comprehensive suite of JDE services and cybersecurity solutions.

Solutions

Transitioned CNC and DBA services to Windows/SQL platform.
1.Deployed AllOut Security for simplified user access.
2. Replaced JDE scheduler with Tidal Automation Software.
3. Managed transition to Microsoft SQL Server.
4. Provided extended post-go-live support across JDE CNC, database, and development.5. Ensured JDE was up to date.
6. Implemented Darktrace AI Cybersecurity for proactive monitoring.
7. Introduced Microsoft BI for enhanced Sales intelligence.
8. Provided staff augmentation for system administration and cybersecurity.
9. Automated Penetration testing and instituted quarterly Vulnerability Management and Patching to mitigate cyber risk.
10. Upgraded helpdesk software for efficient issue resolution.

Results

1. Channellock’s partnership with Allari marks a significant stride in efficiency and security, fortifying its manufacturing and US legacy.
2. Successful go-live for JD Edwards 9.2 and subsequent Tools Upgrade.
3. 24/7 JDE production support across various domains at the cost comparable to 1 FTE — a task requiring 4-6 FTEs otherwise.
4. Tidal Automation eliminated report execution wait times, with real-time error notifications enabling quick resolutions.
5. Regular Channellock-Allari strategy meetings to address a broader scope of challenges and swiftly resolve service issues.
6. 24/7 automated monitoring with JDE Orchestrator, saving 275 hours annually.

Satisfaction Guarantee

Learn more about our satisfaction guarantee by visiting Allari Assurance Program. Experience the Allari difference where your needs come first, and superior IT service is a guarantee. Contact us today to discover how we can transform your IT operations.

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Join Allari's Family of Satisfied Customers

Software Development - Highland AG

One of the standout advantages of partnering with Allari is the effortless scalability they offer. This flexibility allows us to adjust resources up or down as needed, streamlining our operations and making our workflow significantly more manageable.

- Frank Pernicano

Channellock logo-software development solutions

Allari provided the ideal solution – affordable access to top-tier vulnerability scanning, along with the JDE expertise to quickly remediate issues. Their managed process ensures we stay on top of vulnerabilities with quarterly updates and minimal production downtime.

- Jeff Mackiewicz

Geneva Watch Group

I look back on my time working with John and the Allari team very fondly. I never would have survived my transition into an IT leadership role at Geneva without you all. I am greatly thankful for being able to be a part of your journey and the part that Allari played in mine.

- Steve Bolin

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