JD Edwards EnterpriseOne delivery solutions

Allari finds the efficiencies for building, deploying, supporting, operating & securing JD Edwards EnterpriseOne installations for customers ranging from the Fortune 500 class to SMBs across a wide range of industries.

Strategy & Planning

Allari delivers the needed planning, architecture, consulting to execute business and IT strategies to maximize results for your JD Edwards EnterpriseOne application.

Enterprise Architecture

Guide your organizations through the business, information, process, and technology changes necessary to execute your business and IT strategies.

Business Solution Consulting

Helps the enterprise improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. This includes business relationship management, demand management, business process analysis as well as technology selection.

technology business management

Enables the disciplines and value conversations for improving the business outcomes enabled by the technology portfolio. Enables technology leaders and their business partners to collaborate on business-aligned decisions. Includes IT management, IT finance and costing, IT billing, business value, metrics, benchmarking, service portfolio management, service catalog management, service level management and availability management.

innovation & ideation

The investment, development, and incubation of new technologies to create new or better solutions which meet unarticulated or existing market needs. Includes new technology solutions and new product incubation services.

Development

We plan, design, build, test and release new solutions to help you respond to business changes.

Design & development

Provides the planning, design, programming, documenting, testing, and fixing involved in creating and maintaining a software product.

system integration

Links together different computing systems and software applications physically or functionally, to act as a coordinated whole.

modernization & migration

Provides the planning, design, and architecture for moving from older, often legacy systems and platforms to newer, more modern systems and platforms.

application Testing

Executes programs or applications with the intent of finding errors or other defects.

The Case for Software Development ‘as-a-Service’

A new approach to software development is cutting the cost and complications of traditional, role-based models.


In the old days, only the rare music aficionado would own collections of hundreds or thousands of CDs, cassettes or albums, but today, anyone can access 30 million songs via digital stream for $10 a month. Instead of owning a car that sits parked somewhere 95% of the time, they can get access to the ride from Uber when needed for a lot less cash. 

Case Study: GWG Cuts Cost and Improves Delivery for JDE Development

The JD Edwards EnterpriseOne Challenge

Following changes to their infrastructure and shifting requirements from their customers, Geneva Watch Group needed to make updates to their Oracle JD Edwards EnterpriseOne Distribution and Financial modules to keep them aligned with current business processes. While their development needs for projects could be intense for several weeks, demands would recede after final delivery.

Operations

Allari monitors, supports, maintains, manages, and runs JD Edwards 7-24 in over 20 countries.

Deployment & Administration

Includes release management and software distribution to deploy new and/or the most recent software version to the host servers or client computing devices. Also includes ongoing operating system (OS) support and patch management.

IT service management

Provides the incident, problem, and change management capabilities necessary for IT to plan, deliver, operate, and control the IT services offered to its customers.

capacity management

Ensures IT resources are right-sized to meet current and future business requirements in a cost-effective manner. Considers the expected demand from the business or consumer along with the availability and performance of existing capacity and projects future requirements. 

event management

Provides the incident, problem, and change management capabilities necessary for IT to plan, deliver, operate, and control the IT services offered to its customers.

scheduling

Executes the tasks required to operate JD Edwards EnterpriseOne and using software tools that run batch or online tasks at specific times of the day, week, month, or year.

Support

Globally supporting end users with training, application support and service desk fulfillment services with employees located in 14 countries.

Application Support

Provides the ongoing operational activities required to keep the application or service up and running, provide Tier 2 and Tier 3 technical support to more complex or difficulty user questions and requests. May also include minor development and validation of smaller application enhancements (e.g., minor changes, new reports).

IT Training

Provides educational services to the organization's users on how the access and effectively use the organization's business application services, as well as common productivity software and tools.

Service Desk

Allari's JD Edwards EnterpriseOne Service Desk is built upon two sub towers. You can integrate one or both:

IT Help Desk

Allari provides a single point of contact to meet the support needs of users and the IT organization. Delivering centralized help desk software products, 7-24 trained dispatchers and Tier 1 resources to handle user requests, answer questions and resolve issues. This also includes emergency escalation and a financially backed SLA. Allari can deliver a software agnostic, global solution for your business. We can leverage your current help desk software or provide a privately branded one. Help desk support may be delivered through various channels such as phone, website, instant messaging, or email. Additional service delivery offerings include IT knowledge management, and request fulfillment.

Application Support

Allari provides a secondary layer of support that delivers multi-lingual, Oracle certified functional and technical resources to fix incidents and problems. Leveraging our 21st service delivery platform will allow you to get the right resource at the right time and only pay for what you use.

Allari Service Desk Model

Security & Compliance

Having 23 years of JD Edwards experience, Allari understands the needs of your environment. We proficiently deliver 7-24 security monitoring, security operations expertise, and strategically tailored security recommendations you need in order to stay protected and continuously improve your overall posture. Allari ensures the integrity, protection and proper use of the EnterpriseOne and data.

Allari Enterprise Security and Compliance

Wilbur-Ellis Took Control of JD Edwards Costs

Wilbur-Ellis reduced annual support costs by 32% by unlocking the value of the Allari Platform.

The IT Management team at Wilbur-Ellis gained the control and insights they needed by switching from a flat-rate managed service model to Allari’s Service Delivery Platform for their JD Edwards EnterpriseOne support. Their team now has the ability to incrementally increase production support on demand. This allows them to pivot attention towards higher value objectives that accelerate business growth when demands from projects or standard business cycles increase. The Allari Platform also gives them the elasticity to reduce support consumption when demands are low. The metered accounting of the Allari Platform provides their team with data-driven insights into their operations, resulting in continuous process improvements, which further reduce support spending and enhance user experience.

JD Edwards EnterpriseOne - Wilbur-Ellis Selects the Allari Platform
JD Edwards EnterpriseOne - Wilbur-Ellis Selects the Allari Platform

Allegiant Health Embraces Allari's Platform for JD Edwards Support

Allegiant Health had recently implemented JD Edwards 9.1 to replace their legacy systems. They required CNC, Database, Development, Business Analysis (Finance, Manufacturing and Distribution), skillsets which they did not have within their small IT staff. Hiring a team was not a viable option, so they used their implementation consultants for ongoing support. The support model used non-utilized project consultants to provide the day to day needs, but they were not always available when required. Additionally, the support for the system administration (CNC and Database) did not provide enough transparency into the work being done to justify the monthly fees. A lack of responsiveness and difficulty quantifying their support investment required them to look for a better solution.

Strategy & Planning

A Continuous Threat Detection & Response solution

Allari delivers the needed planning, architecture, consulting to execute business and IT strategies to maximize results.

Enterprise Architecture

Guide your organizations through the business, information, process, and technology changes necessary to execute your business and IT strategies.

Business Solution Consulting

Helps the enterprise improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. This includes business relationship management, demand management, business process analysis as well as technology selection.

technology business management

Enables the disciplines and value conversations for improving the business outcomes enabled by the technology portfolio. Enables technology leaders and their business partners to collaborate on business-aligned decisions. Includes IT management, IT finance and costing, IT billing, business value, metrics, benchmarking, service portfolio management, service catalog management, service level management and availability management.

innovation & ideation

The investment, development, and incubation of new technologies to create new or better solutions which meet unarticulated or existing market needs. Includes new technology solutions and new product incubation services.

Development

We plan, design, build, test and release new solutions to help you respond to business changes.

Design & development

Provides the planning, design, programming, documenting, testing, and fixing involved in creating and maintaining a software product.

system integration

Links together different computing systems and software applications physically or functionally, to act as a coordinated whole.

modernization & migration

Provides the planning, design, and architecture for moving from older, often legacy systems and platforms to newer, more modern systems and platforms.

application Testing

Executes programs or applications with the intent of finding errors or other defects.

Operations

Allari monitors, supports, maintains, manages, and runs JD Edwards 7-24 in over 20 countries.

Deployment & Administration

Includes release management and software distribution to deploy new and/or the most recent software version to the host servers or client computing devices. Also includes ongoing operating system (OS) support and patch management.

IT service management

Provides the incident, problem, and change management capabilities necessary for IT to plan, deliver, operate, and control the IT services offered to its customers.

capacity management

Ensures IT resources are right-sized to meet current and future business requirements in a cost-effective manner. Considers the expected demand from the business or consumer along with the availability and performance of existing capacity and projects future requirements. 

event management

Provides the incident, problem, and change management capabilities necessary for IT to plan, deliver, operate, and control the IT services offered to its customers.

scheduling

Executes the tasks required to operate JD Edwards EnterpriseOne and using software tools that run batch or online tasks at specific times of the day, week, month, or year.

Support

Globally supporting end users with training, application support and service desk fulfillment services with employees located in 14 countries.

Application Support

Provides the ongoing operational activities required to keep the application or service up and running, provide Tier 2 and Tier 3 technical support to more complex or difficulty user questions and requests. May also include minor development and validation of smaller application enhancements (e.g., minor changes, new reports).

IT Training

Provides educational services to the organization's users on how the access and effectively use the organization's business application services, as well as common productivity software and tools.

Service Desk

Allari's JD Edwards EnterpriseOne Service Desk is built upon two sub towers. You can integrate one or both:

IT Help Desk - Allari provides a single point of contact to meet the support needs of users and the IT organization. Delivering centralized help desk software products, 7-24 trained dispatchers and Tier 1 resources to handle user requests, answer questions and resolve issues. This also includes emergency escalation and a financially backed SLA. Allari can deliver a software agnostic, global solution for your business. We can leverage your current help desk software or provide a privately branded one. Help desk support may be delivered through various channels such as phone, website, instant messaging, or email. Additional service delivery offerings include IT knowledge management, and request fulfillment.

Application Support - Allari provides a secondary layer of support that delivers multi-lingual, Oracle certified functional and technical resources to fix incidents and problems. Leveraging our 21st service delivery platform will allow you to get the right resource at the right time and only pay for what you use.

Allari Service Desk Model

Security & Compliance

Having 23 years of JD Edwards experience, Allari understands the needs of your environment. We proficiently deliver 7-24 security monitoring, security operations expertise, and strategically tailored security recommendations you need in order to stay protected and continuously improve your overall posture. Allari ensures the integrity, protection and proper use of the EnterpriseOne and data.

Allari Enterprise Security and Compliance
JD Edwards EnterpriseOne - Wilbur-Ellis Selects the Allari Platform

Wilbur-Ellis Took Control of JD Edwards Costs

Wilbur-Ellis reduced annual support costs by 32% by unlocking the value of the Allari Platform.

The IT Management team at Wilbur-Ellis gained the control and insights they needed by switching from a flat-rate managed service model to Allari’s Service Delivery Platform for their JD Edwards EnterpriseOne support. Their team now has the ability to incrementally increase production support on demand. This allows them to pivot attention towards higher value objectives that accelerate business growth when demands from projects or standard business cycles increase. The Allari Platform also gives them the elasticity to reduce support consumption when demands are low. The metered accounting of the Allari Platform provides their team with data-driven insights into their operations, resulting in continuous process improvements, which further reduce support spending and enhance user experience.

Allegiant Health

Allegiant Health Embraces Allari's Platform for JD Edwards Support

Allegiant Health had recently implemented JD Edwards 9.1 to replace their legacy systems. They required CNC, Database, Development, Business Analysis (Finance, Manufacturing and Distribution), skillsets which they did not have within their small IT staff. Hiring a team was not a viable option, so they used their implementation consultants for ongoing support. The support model used non-utilized project consultants to provide the day to day needs, but they were not always available when required. Additionally, the support for the system administration (CNC and Database) did not provide enough transparency into the work being done to justify the monthly fees. A lack of responsiveness and difficulty quantifying their support investment required them to look for a better solution.

Geneva Watch Group

GWG Cuts Cost and Improves Delivery for JDE Development

Following changes to their infrastructure and shifting requirements from their customers, GWG needed to make updates to their EnterpriseOne Distribution and Financial modules to keep them aligned with current business processes. While their development needs for projects could be intense for several weeks, demands would recede after final delivery.

Production issues, on the other hand, could arise at any time, often requiring development skills, sometimes on a critical basis. However, even with these needs, hiring a FTE was overkill. Additionally, while using temporary contractors had worked for specific projects, once an urgent need came up or a new project was started, previous contractors were unavailable. Continuous recruiting efforts and the onboarding of new contractors proved time-consuming and costly.

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