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JD Edwards EnterpriseOne

Allari finds the efficiencies for building, deploying, supporting, operating & securing JD Edwards EnterpriseOne installations for customers ranging from the Fortune 500 class to SMBs across a wide range of industries.

Strategy & Planning

Allari delivers the needed planning, architecture, consulting to execute business and IT strategies to maximize results for your JD Edwards EnterpriseOne application.

Enterprise Architecture

Guide your organizations through the business, information, process, and technology changes necessary to execute your business and IT strategies.

Business Solution Consulting

Helps the enterprise improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. This includes business relationship management, demand management, business process analysis as well as technology selection.

Technology Business Management

Enables the disciplines and value conversations for improving the business outcomes enabled by the technology portfolio. Enables technology leaders and their business partners to collaborate on business-aligned decisions. Includes IT management, IT finance and costing, IT billing, business value, metrics, benchmarking, service portfolio management, service catalog management, service level management and availability management.

Innovation & Ideation

The investment, development, and incubation of new technologies to create new or better solutions which meet unarticulated or existing market needs. Includes new technology solutions and new product incubation services.

Development

We plan, design, build, test and release new solutions to help you respond to business changes.

Design & Development

Provides the planning, design, programming, documenting, testing, and fixing involved in creating and maintaining a software product.

System Integration

Links together different computing systems and software applications physically or functionally, to act as a coordinated whole.

Modernization & Migration

Provides the planning, design, and architecture for moving from older, often legacy systems and platforms to newer, more modern systems and platforms.

Application Testing

Executes programs or applications with the intent of finding errors or other defects.

Operations

Allari monitors, supports, maintains, manages, and runs JD Edwards 7-24 in over 20 countries.

Deployment & Administration

Includes release management and software distribution to deploy new and/or the most recent software version to the host servers or client computing devices. Also includes ongoing operating system (OS) support and patch management.

IT Service Management

Provides the incident, problem, and change management capabilities necessary for IT to plan, deliver, operate, and control the IT services offered to its customers.

Capacity Management

Ensures IT resources are right-sized to meet current and future business requirements in a cost-effective manner. Considers the expected demand from the business or consumer along with the availability and performance of existing capacity and projects future requirements. 

Event Management

Provides the incident, problem, and change management capabilities necessary for IT to plan, deliver, operate, and control the IT services offered to its customers.

Scheduling

Executes the tasks required to operate JD Edwards EnterpriseOne and using software tools that run batch or online tasks at specific times of the day, week, month, or year.

Support

Globally supporting end users with training, application support and service desk fulfillment services with employees located in 14 countries.

Application Support

Allari provides the ongoing operational activities required to keep your JD Edwards applications up and running. This includes Tier 2 and Tier 3 technical support as well as fulfillment of more complex user questions and requests. This service also includes minor development and validation of smaller application enhancements (e.g., minor changes, new reports). Our support is delivered by multi-lingual, Oracle certified functional and technical resources who have the experience you need to keep your applications available. Our 21st service delivery platform gets the right resource at the right time.

Allari Service Desk Model

IT Training

Provides educational services to the organization's users on how the access and effectively use the organization's business application services, as well as common productivity software and tools.

Service Desk

Allari provides a single point of contact to meet the support needs of users and the IT organization. Delivering centralized help desk software products, 7-24 trained dispatchers and Tier 1 resources to handle user requests, answer questions and resolve issues. This also includes emergency escalation and a financially backed SLA. Allari can deliver a software agnostic, global solution for your business. We can leverage your current help desk software or provide a privately branded one. Help desk support may be delivered through various channels such as phone, website, instant messaging, or email. Additional service delivery offerings include IT knowledge management, and request fulfillment.

Security & Compliance

Having 23 years of JD Edwards experience, Allari understands the needs of your environment. We proficiently deliver 7-24 security monitoring, security operations expertise, and strategically tailored security recommendations you need in order to stay protected and continuously improve your overall posture. Allari ensures the integrity, protection and proper use of the EnterpriseOne and data.

Allari Enterprise Security and Compliance

Go Allari!  It makes a difference!

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