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Checklist: Cut ERP Chaos in 12 Weeks
ERP chaos costs $2T yearly (CISQ)—35-45% of IT time wasted, 42% of tickets lingering 3+ days. Use this checklist to cut chaos fast—no extra headcount needed.
Stop the Chaos:
- Find Repeat Tickets: List incidents open 3+ days—tag the top 5 repeat offenders weekly to spot patterns.
- Fix Root Causes: Assign a lead to analyze repeats—cut incidents 35% in 30 days by resolving sources.
- Track Unplanned Work: Log daily chaos hours in a spreadsheet—aim below 10% within 6 weeks to measure progress.
Regain Control:
- Prioritize Tickets: Sort by impact (e.g., downtime, users affected)—clear 40% backlog in 12 weeks by focusing effort.
- Speed Critical Fixes: Set 15-min daily huddles—resolve high-impact delays fast to hit 99%+ success.
- Test Changes: Pilot fixes on 1 team—hit 99%+ Change Success Rate before rollout to avoid rework.
Quick Win: Cut chaos 40% reclaim IT bandwidth in 12 weeks. Want our proven Balance Blueprint to make this easy?
Proactive IT Service Management – Lessons from the Field
IT service management is transforming. Organizations that once relied on reactive problem-solving now recognize the power of a proactive approach. Instead of simply fixing issues as they arise, forward-thinking IT teams anticipate problems, streamline processes, and create sustainable solutions that align IT with business goals.
Checklist: Cut ERP Chaos in 12 Weeks
Most IT teams aren’t struggling because they lack expertise—they’re struggling because unplanned work is consuming 35-45% of their time and preventing them from executing strategic priorities.
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