Allari online privacy policy

Last Updated: August 1, 2022

Howdy!

Thanks for visiting Allari, and double thanks for checking out our privacy policy.

We know privacy policies can sometimes be pretty boring to read, so we’ll try to keep ours (somewhat) entertaining because you’re legally bound to the provisions below if you use our site or services.

Allari provides web-based IT services that businesses use to support their Enterprise IT Departments, monitor their network security, and react to security issues.

Allari’s Privacy Principles are held in high regard by our employees and are not meant to disrupt our IT operation services, managed detection a,nd response services. They are meant to demonstrate how easy we enable and safeguard your privacy within our practices and culture.

This online privacy policy describes how Allari (collectively “Allari,” “we”, “us” or “our”) handles personal info that we collect through our websites, through social media, in connection with our marketing activities, and through other activities described in this privacy policy.

If you are a current customer using Allari’s ITaaS Platform (‘Platform’) and are receiving our Managed Detection and Response services via our Security Operations Center, please refer to our Transparent Managed Security Privacy Policy.

This privacy policy does not apply to info that we process on behalf of our business customers while delivering Workbench and our Managed Detection and Response services. Our use of this info is restricted by our agreements with those business customers. If you have concerns regarding personal info that we process on behalf of a business, you should direct your concerns to that business.

1. Our Privacy Principles

Of Allari’s core values, transparency and accountability are held in high regard. Our Privacy Principles listed below help guide privacy decisions throughout Allari so that we can fulfill our objectives in allowing security and privacy to be readily available, accessible, and easy to fulfill.

1. We respect individuals’ privacy by transparently promoting informed choice.
2. We are transparent about the personal info that we use, and we are accountable for how our partners and third parties use it.
3. We will only collect personal info that we need, pseudonymize, anonymize, or securely dispose of personal info that we do not require.
4. We factor security and privacy into everything we do.
5. We engineer security and privacy into our ideas and products.

2. What we collect, why, and how we use it.

While you are on our website, we might collect, use, store or transfer different kinds of data about you. These kinds of data fall into different categories:

• “personal info” is info that allows someone to identify or contact you, directly or indirectly — like your name, your email address or your phone number.
• “non-personal info” is data that is not associated with or linked to you or your personal info.

The info you provide to Allari:

• We may collect personal info from you, such as your first and last name, email and mailing addresses, professional title, company name, phone number, country of residence, and state of residence when you submit a form on allari.com (our “site”) or attend one of Allari’s events.
• If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, and send you a reply.
• If you visit Allari offices, we will collect your name, email address, and phone number for physical security purposes.
• If you provide Allari with personal info as part of the managed security services received by Allari or via your use of Allari Workbench (‘Workbench’), please see the Transparent Managed Security Privacy Policy section. Note that you cannot use our managed security services or Workbench without accepting the terms of our Workbench Privacy Policy.
• When you apply for a job at Allari via our site, we will ask you to provide personal info about yourself so we can evaluate your application. If this info is not provided, our ability to consider you as a candidate may be limited. You may also provide us with your personal info that we do not specifically request (for example, your resume/CV may contain info about your hobbies and social preferences).
• The types of personal info we collect about you may include:
• First/last name, email, phone, info on how you may have heard about the open role, inclusions identifying you within your resume/CV, inclusions identifying you or other individuals in a cover letter (optional submission by you), and the link to your LinkedIn profile (optional submission by you).
• Regarding special categories of info within the Allari hiring process:
• In connection with your application on our careers site, Allari does not request or require special categories of personal info regarding religion, race or ethnic origin, gender, health, sexual orientation, membership of a trade union, or political affiliation.
• We request that you do not provide this info, but if you do, we may delete it and it will not be considered as part of your application to Allari.
• Further, if you do provide us with special categories of info (religion, race or ethnic origin, gender, health, sexual orientation, membership of a trade union, or political affiliation), you expressly authorize Allari to handle this info in accordance with this policy.
• If you have a disability and would like for us to consider an accommodation, you may provide that info during the recruitment process.
• Other info that we may collect which is not specifically listed here, which we will use as described in this privacy policy or as otherwise disclosed at the time of collection.

Info collected via our site:

If you are opt-in to our mailing lists online or in person, you’ll receive emails that may include Allari news, updates, related product or service info, and other Allari-related info.

Our site gathers info when interacting with you, some of which may be considered personal info in your jurisdiction. Info collected and used by means of technology may include, among other things:

• Internet Protocol (IP) address
• Browser info
• Device ID
• the type of computer and technical info about your means of connection to our site or web portal.

Allari may also use tracking technologies to collect info that will enhance your experience and use of our site:

• “Cookies” are small pieces of info that a website sends to your computer’s hard drive while you are viewing the website. For additional info regarding cookies, please visit our Cookie Policy.
• “Pixel Tags” (also referred to as clear Gifs, Web Beacons, or Web Bugs). Pixel tags are tiny graphic images with unique identifiers, similar in function to cookies, that are used to track the online movements of web users. For additional info regarding pixel tags, please visit our Cookie Policy.
• Google Analytics: We use Google Analytics to help analyze how users like you utilize our site. This leverages the use of Cookies to collect info such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Do not track browser settings:

Some Internet browsers like Firefox, Internet Explorer and Safari include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, we do not currently process or respond to “DNT” signals. To learn more about “DNT”, please visit “All About Do Not Track“.

Info collected or shared via third-party sources:

When we collect personal info, there is a chance it’ll be shared with third-party vendors who help us operate and maintain our site and services. Examples of those third parties include, but are not limited to:

• Email delivery.
• Marketing automation; and
• Cloud infrastructure services.

Examples of third parties where Allari receives or provides personal info:

• From time to time, we may receive personal info about you from third parties where they have indicated that they have your consent or are otherwise legally permitted or required to disclose your personal info to Allari. For example, we may be provided with info about individuals who could be interested in using our offerings (for example, LinkedIn Sales Navigator, ZoomInfo, etc.).
• From a business2business (B2B) sales perspective, another individual at your company or organization may provide us with your business contact info for the purposes of obtaining services.
• From time to time, Allari may obtain info about you with the purpose of conducting a background screening if you’re selected to join our awesome Allari team via our careers and recruitment process. We conduct background screenings through a third-party service provider and verify info that you have in your job application that relates to your past education, employment, credit and/or criminal history, as allowed by applicable law.
• For the purposes of recruiting, Allari may share or exchange your personal info with recruitment agencies. If your personal info is shared in this way, Allari will only do so on a “need-to-know basis, and we’ll seek to ensure it’s only used in connection with our recruitment process; and
• You may also choose to provide Allari with access to certain personal info stored by third parties such as job-related social media sites (for example, LinkedIn). By authorizing Allari to have access to this info, you agree that Allari may collect, store, and use this info in accordance with this Privacy Policy.

Our third-party service providers only receive personal info about you for the limited purposes of providing us with their services. When we engage a third party who will need to access and process your personal info as part of their services, we require contractual obligations to provide at least the same level of data privacy and security protections we hold ourselves to. Our sub processor list can be accessed here.

Our third parties are required to notify us if they can no longer meet the expected level of protections required to safeguard personal info. We still continuously monitor for compliance, pursuant to our third-party security assessment procedures, depending on the nature of the services being provided.

Why we collect and process personal info when you visit our site:

We may collect your personal info for the following purposes outlined below:

• Personal info you submit to us is used either to respond to requests that you make or to help us serve you better. Allari uses your personal info to achieve the following:

-> respond to your inquiries related to employment opportunities or other requests.

-> send you a welcome email to the email address provided when your personal info is first submitted.

-> make telephone calls to you, from time to time; and

-> send newsletters, surveys, offers, and other promotional materials related to our services and for other marketing purposes of Allari.

• To manage our relationship with you which includes notifying you about changes to our terms.
• To administer and protect Allari and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• To provide relevant website content and measure or understand the effectiveness of the content we provide you.
• To use data analytics for research and development purposes and to improve our site, our products, marketing efforts, client relationships, and experiences. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal info we collect. We make personal info into anonymous data by removing info that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including analyzing and improving the Service and promoting our business.
• To make suggestions and recommendations to you about Allari products and services that may be of interest to you.
• To assist in the recruitment, selection, evaluation, and appointment of job candidates (temporary or permanent) for the job(s) you may have applied for.

-> Also, to include the performance of any satisfaction surveys (optional submission by you) which would help Allari manage and improve the recruitment process.

• For compliance and protection, to:

-> comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities.

-> protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims).

-> audit our internal processes for compliance with legal and contractual requirements and internal policies.

-> enforce the terms and conditions that govern the Service; and

-> prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

3. Third-party websites accessed via Allari.com.

Our site contains some links to third-party websites. When you click on a link to a website that we do not operate, you will leave our site and go to another website and that website might collect personal or anonymous data from you. Remember, that we do not have control over and are not responsible for these non-Allari websites or their content. And just because we link to another website does not mean we endorse those third parties, their products, their content, or the website itself.

4. Legal grounds for processing personal info.

Allari will only use your personal info when the law allows us to do so. Allari’s legal basis for collecting and using personal info will depend on the personal info concerned and the specific context in which we collect it.

Note that we may process your personal info on more than one legal basis depending on the specific purpose for which we are using your data.

Usually, we collect your personal info in the following circumstances:

• Where the collection of personal info is needed for the performance of a contract we are about to enter or have entered with you.
• Where the processing of the personal info is in our legitimate interests and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Where the collection of personal info is required for your or another’s vital interests.

Generally, Allari does not rely on consent as a legal ground for processing your personal info, other than sending direct marketing communications to you via email. If you have provided your consent to receive email marketing from us, you have the right to withdraw your consent to email marketing at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal info conducted in reliance on lawful processing grounds other than consent.

5. We go to great lengths to keep your info safe…

We care a whole lot about the security of your personal info, which is why we use what we think are appropriate administrative, organizational, technical, and physical measures to protect the personal info you provide to us. Only authorized personnel have access to the personal info you provide, and each Allari employee with access to personal info is obligated to maintain its integrity and confidentiality. If you have reason to believe that your interaction with us is no longer secure, you should immediately contact us.

6. …and you can choose what to share (or not to share) at any time.

You have got choices as to what we share with you and what you share with us. For example:

• Email communications. We often send emails that talk about our services or share our latest blog posts. When you receive promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us.
• If you decide at any time that you no longer wish to accept cookies, other than those necessarily required for the function and operation of our site and for any of the purposes described above, please reference our Cookie Policy for further info.

7. Your data privacy rights and choices.

Allari respects you, your privacy, and your data protection rights. Depending on where you live, the kinds of personal info we have collected about you, and the nature of how we process it, you’ll be able to exercise certain rights over your personal info based on regulations and laws that apply.

Residents of the European Economic Area (EEA), the United Kingdom, and Switzerland:

Allari responds only to verifiable privacy requests received from individuals who wish to exercise their privacy and data protection rights in accordance with the European Union General Data Protection Regulation (EU GDPR).

• If you wish to access, correct, update or request deletion of your personal info, you can do so at any time by contacting Allari using the details provided in our ‘Contact us’ section or via the Allari Privacy Webform.
• You can object to the processing of your personal info, ask us to restrict the processing of your personal data, or request the portability of your personal info. You can exercise these rights by contacting Allari using the details provided in our ‘Contact us’ section or via the Allari Privacy Webform.
• You can opt out of marketing communications we send to you at any time by clicking on the “unsubscribe” link in the marketing emails we send you or by contacting us directly via the Allari Privacy Webform.
• Telephone Marketing (‘telemarketing’): You can exercise this right by contacting Allari using the details provided in our ‘Contact us’ section or via the Allari Privacy Webform.
• If Allari has collected and processed your personal info with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the legal grounds of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal info conducted in reliance on legal processing grounds other than consent.
• We prefer to answer your questions, requests, and concerns about how we handle personal info directly. We make good faith efforts to honor reasonable requests submitted to us. You do have the right to lodge a complaint with EU Data Protection Authorities (DPAs) about Allari’s collection and use of your personal info. For the contact info of the Data Protection Authorities for each European Union Member State, please click here.

California residents’ rights under the California Consumer Privacy Act (‘CCPA’):

Allari operates as a Business to Business (‘B2B’) security operations company, and the CCPA provides consumers (California residents) with specific rights regarding the processing of their personal info.

We will never knowingly sell, trade, or rent your personal info — it goes against our company’s DNA.

Subject to exceptions, you may request disclosure or request deletion of your personal info by contacting Allari using the details provided in our ‘Contact us’ section or via the Allari Privacy Webform.

Allari will not discriminate against you (e.g., through denying goods or services, or providing a different level or quality of goods or services) for exercising any of the rights afforded to you.

Allari responds to verified requests received from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. When contacting us, please provide us with detailed info about the personal info you are requesting we access, correct, update, restrict, or delete, and the timeframe and way you believe we came to collect your personal info.

If Allari obtained your personal info via an Allari customer or a third party acting on your behalf, you should contact the company/entity or person you provided your info.

8. Law enforcement, regulatory, and statutory compliance.

Under certain circumstances, we may be required to disclose your personal info in response to valid requests by public authorities, law enforcement officials, or other third parties as necessary to comply with national security or legal process requirements. This may be required to protect the rights, privacy, safety, or property of Allari, you, or others as required by applicable laws.

9. How long we keep your info?

We keep your personal info only for as long as it is warranted to provide our Services or otherwise operate under this privacy policy, fulfill our commitments to you, and/or adhere to legal or regulatory requirements.

Customer and prospect data, which is contact info and details on Allari’s relationship with current, former, and prospective customers, is retained indefinitely (which aligns with common industry practices). If an individual expresses that they do not wish to receive any direct marketing communications or other forms of outreach, Allari will deactivate such contacts and systematically enforce a suppression list.

When personal info is expired or is no longer needed and does not have to be retained, we shall securely delete, destroy, or anonymize it, depending on what method is systematically and procedurally possible, most secure, and what our related retention commitments are.

10. International data transfers

Allari only permits cross-border (‘international’) transfers of personal info made between countries or regions when supported by an appropriate legal agreement or an alternative provision that ensures sufficient safeguards and obligations to personal info rights are commensurate. The sufficiency of these agreements and provisions depends on the countries or regions the personal info is transferred from and to. Examples of agreements and provisions that may be suitable for transfers (depending on the nature of the international exchange) include, but are not limited to, the following:

• The nation or region where personal info is transferred from recognizes the nation or region where personal info is transferred to as having adequate protections in place.
• Standard data protection clauses are established.
• An approved code of conduct is in place that is paired with binding and enforceable commitments set upon the organization in the third country.
• An approved certification mechanism (e.g., a safe harbor such as the Privacy Shield in the U.S.) is in place that’s paired with binding and enforceable commitments set upon the organization in the third country.

11. A note to users outside of the United States.

If you are a non-U.S. user of the Allari site, by visiting our site and providing us with your personal info, you acknowledge and agree that your personal info may be processed for the purposes identified in this privacy policy. In addition, your personal info may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding the processing of personal info may be less stringent than the laws in your country. By providing your personal info to Allari, you consent to this transfer.

We take the security of your data seriously. Any transfers of your personal info will have sufficient safeguards in place that are in line with industry-leading security and privacy standards.

12. Children’s privacy

We do not knowingly collect info relating to children. If we learn that we’ve collected personal info from an individual deemed to be under the age of 16, we’ll take appropriate measures to investigate and address the issue promptly.

13. Changes to this privacy policy

We are constantly looking to improve our site and services, so we may need to update this privacy policy from time to time.

We will notify you of any substantive changes to our online privacy policy by, for example, placing a notice on our site/and or by sending you an email (if you have registered your email details with us) when we are required to do so by applicable law. You will be able to see when this privacy policy was last updated by checking the “Last Updated” date above. You should consult this online privacy policy regularly for any changes.

Contact us.

If you have any questions or requests about this privacy policy, our Services, or how we manage your personal info, please contact us through our Allari Privacy Webform or by contacting:

Allari, Inc.

2430 Vanderbilt Beach Rd.

Suite 108-665

Naples, Florida 34109

United States

+1.866.937.2224

Email: go@allari.com