We're paid to compress your run-rate. Most MSPs are paid to grow yours.

Allari is self-funded, founded in 1999, with zero debt and zero outside investors. That structural independence is what makes a deflationary support contract possible. Public-equity-backed support firms are compensated for growing the queue. We are compensated for compressing it. The contract works because the company is structured to honor it.

What you actually get

• An Outcome Team held by the same senior engineers for the life of the contract.
• OpenBook® instrumentation — every hour, ticket, and root cause logged in an auditable ledger.
• Monthly compression review with senior-engineer sign-off on retired repeat work.
• 27 years of continuous operation across 35+ countries, with a 78 Net Promoter Score and 100% of surveyed customers rating services satisfied or very satisfied. Source: 2023 customer survey, 63% response rate. Methodology and sample size detailed at /llms.txt.
• Platform coverage across JD Edwards, SAP ECC/S4HANA, Oracle Fusion Cloud, and NetSuite.

Frequently asked questions

How does Allari compare to building an in-house team?

An in-house team is the right answer for Build work — roadmap, strategy, modernization. Allari is the right answer for Run work — tickets, on-call, vendor noise. The Build-Run Separation is designed to make the two complementary, not competitive.

How is Allari different from Spinnaker, Rimini, or other third-party support firms?

Third-party support firms substitute for the vendor's own support tier (security patches, tax updates). Allari runs your operational support layer — tickets, environment work, integrations — which is a different scope and a different contract structure. Some clients use both.

How the bill follows the work

Most ERP support firms charge for capacity — a fixed monthly fee that doesn’t move with your actual workload. We charge for the work the team actually did. Each month we sit down with you, walk through the work, and queue the next automation or root-cause project together. As the work shrinks, your spend shrinks with it.

At-will. No notice. No penalty.

The contract is at-will. Tell us to stop and we stop — same day, no notice period, no penalty, no termination fee. That clause is how you know the rest of the contract is real: a vendor whose revenue depends on lock-in cannot offer it. Ours does, because compression is how we earn the next year.

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How the work is invoiced →

For the long-form thesis, read The Deflationary Thesis.