SERVICE CATALOG // RELIEF · STABILITY · GROWTH

    Find the service that gives your team back its time.

    Organized by what you need most — immediate relief from operational overload, stability through structured execution, or capacity for growth initiatives. Every service is delivered through the Allari Engine with open-book transparency.

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    Or quantify your execution drag →
    38.4%
    Capacity Recovered
    19%
    Year-1 Cost Compression
    1.77 days
    Mean Resolution
    92%
    On-Time Delivery

    Every service backed by 27 years of operational data and open-book pricing.

    Platform:

    Relief

    Immediate capacity injection for acute operational entropy

    55 Services

    Stability

    Systematic operational improvements that last

    113 Services

    Growth

    Strategic transformation and capability expansion

    51 Services
    01

    Relief Services

    Immediate capacity injection for acute operational entropy — fast deployment to arrest velocity collapse

    Comprehensive Solutions

    Solution
    8-16 weeks

    Help Desk Transformation

    Complete help desk modernization with intelligent automation, SLA optimization, and 24/7 coverage

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    Solution
    1-4 weeks

    Crisis Response Package

    Emergency operational response for critical system failures, security incidents, and business continuity threats

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    Solution
    1-2 weeks

    Rapid Response Team

    Dedicated team for emergency response and critical incident management with 24/7 availability

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    Individual Services

    Cross-Platform
    1-2 weeks

    Fractional Dispatch Services with your own branded version of Connectwise

    Need for first-line operational intake with flexible pricing and guaranteed SLA performance

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    Cross-Platform
    2-4 weeks

    Intake Backlog Clearance

    Ticket backlog overwhelming your team with hundreds of aging requests creating user frustration

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    Cross-Platform
    1 week

    Tier 1 Ticket Triage & Categorization

    All tickets landing in one queue with no prioritization causing critical issues to get buried

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    Cross-Platform
    1-2 weeks

    Ticket Automation Rules Setup

    Manual ticket routing and assignments consuming 2-3 hours daily of coordinator time

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    Cross-Platform
    1 week

    Ticket SLA Enforcement & Monitoring

    No visibility into SLA breaches until customers escalate causing reputation damage

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    Cross-Platform
    2 weeks

    Ticket Backlog Analytics & Root Cause Analysis

    Same issues keep creating tickets but no time to analyze patterns and prevent recurrence

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    02

    Stability Services

    Systematic operational improvements that create lasting predictability

    Comprehensive Solutions

    Solution
    12-24 weeks

    Enterprise Identity Sprawl Remediation

    Comprehensive identity cleanup across ERP systems, O365, ServiceNow, NetSuite, Salesforce, and specialty applications

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    Solution
    8-16 weeks

    Process Standardization

    Establish consistent, documented processes across IT operations to eliminate tribal knowledge and improve team efficiency

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    Solution
    12-20 weeks

    Audit Readiness Program

    Systematic audit preparation and ongoing compliance monitoring to eliminate last-minute audit scrambles

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    Solution
    10-16 weeks

    Monitoring Center of Excellence

    Proactive monitoring infrastructure that catches issues before users report them, eliminating reactive firefighting

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    Solution
    12-24 weeks

    Security & Compliance Modernization

    Advanced security and compliance services with modernization focus for enterprise environments

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    Solution
    16-32 weeks

    Technical Debt Reduction Services

    Your systems work, but they're slowing you down. Outdated code, workarounds on workarounds, and patches that need patches. We systematically reduce technical debt so your team can move forward instead of constantly fixing the past.

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    Solution
    4-8 weeks

    JD Edwards 24/7 Operations Support

    24/7 expert monitoring and proactive JD Edwards management with modernization planning

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    Solution
    48 hours to start

    SAP Operations Support - Staff Augmentation

    On-demand SAP Basis and technical support using nearshore L3/L2 resources. Pay-as-you-go model with no minimums—easy in, easy out. Scale your SAP team up or down based on actual needs, not predictions.

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    Solution
    6-10 weeks

    Oracle Fusion Cloud Operations Support

    24/7 Oracle Fusion Cloud management and optimization with cloud-native best practices

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    Solution
    8-16 weeks

    PeopleSoft Modernization Operations Support

    Operational support that systematically modernizes your PeopleSoft environment while maintaining stability

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    Individual Services

    SAP
    1-2 weeks

    SAP ABAP Development Support

    ABAP customization backlog blocking critical business process improvements

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    Cross-Platform
    4-8 weeks

    Enterprise Daily System Health Monitoring

    No visibility into system performance across enterprise platforms

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    JD Edwards
    4-8 weeks

    JD Edwards Orchestrator Health Monitoring

    JD Edwards Orchestrator workflows failing without visibility

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    SAP
    4-8 weeks

    SAP Background Job Monitoring via SM37

    SAP background jobs failing without proper monitoring

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    PeopleSoft
    4-8 weeks

    PeopleSoft Batch Job Monitoring & Log Parsing

    PeopleSoft batch jobs failing without comprehensive visibility

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    Cross-Platform
    4-8 weeks

    Enterprise Scheduled Job Monitoring and Failure Alerts

    Scheduled jobs failing across platforms without unified monitoring

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    03

    Growth Services

    Strategic transformation and capability expansion for competitive advantage

    Comprehensive Solutions

    Solution
    1-2 weeks

    Rapid Staff Augmentation

    Immediate expert resources to fill critical skill gaps during turnover, vacations, or project spikes

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    Solution
    16-24 weeks

    Center of Excellence Buildout

    Build internal centers of excellence for critical IT domains to establish lasting expertise and continuous improvement

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    Solution
    Ongoing partnership

    Strategic Enablement Partnership

    Long-term partnership focused on strategic IT capability development and organizational transformation

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    Solution
    12-24 weeks

    JD Edwards Sunsetting & Modernization Strategy

    Comprehensive JDE modernization strategy addressing Oracle's sunsetting timeline with cloud migration planning

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    Solution
    16-32 weeks

    Oracle Fusion Cloud Implementation Support

    Expert guidance through Oracle Fusion implementations with 99%+ success rate and change management focus

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    Solution
    8-16 weeks

    Cloud-Native Consulting

    Specialized Oracle Fusion Cloud optimization and strategy for cloud-native enterprise architecture

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    Solution
    12-20 weeks

    Cross-Platform Integration Solutions

    Zero-disruption customizations and integrations connecting all enterprise systems for unified workflows

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    Solution
    Project-based engagement

    SAP Functional Module Support (FI/MM/PP)

    Temporary but dedicated SAP functional resources for project-based needs. Access specialized module expertise (Finance, Materials Management, Production Planning) without long-term hiring commitments. On-demand consultants who know your business challenges.

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    Solution
    16-24 weeks

    Cloud Migration Preparation Services

    Specialized services to prepare PeopleSoft environments for cloud migration with modernization focus

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    Solution
    8-16 weeks

    PeopleSoft Modernization Consulting Services

    Expert consulting focused on PeopleSoft modernization and cloud migration readiness assessment

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    Solution
    24-48 weeks

    Digital Transformation Accelerator

    Comprehensive digital transformation program combining cloud modernization, automation, and analytics

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    Solution
    8-20 weeks

    Rapid Application Development & Delivery

    Accelerated custom application development with modern frameworks, cloud-native architecture, and DevOps integration for faster time-to-market

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    Solution
    16-32 weeks

    Enterprise Analytics & Business Intelligence Platform

    Comprehensive analytics platform providing unified insights across all enterprise systems with AI integration

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    Individual Services

    Cross-Platform
    12-24 weeks

    Enterprise Single Sign-On Implementation

    Users managing multiple passwords across enterprise systems

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    Cross-Platform
    16-32 weeks

    Zero Trust Identity Architecture Design

    Legacy identity systems not meeting modern security requirements

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    Cross-Platform
    12-20 weeks

    Privileged Access Management Implementation

    Administrative access not properly controlled or monitored

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    JD Edwards
    8-16 weeks

    JD Edwards License Audit & Optimization

    Unclear JDE license usage leading to compliance risks and overspend

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    SAP
    12-20 weeks

    SAP License Management & Indirect Access Strategy

    SAP license complexity and indirect access risks creating cost exposure

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    Oracle Fusion
    6-12 weeks

    Oracle Fusion Cloud Subscription Optimization

    Oracle Fusion cloud costs not aligned with actual usage patterns

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