Multi-ERP Estate

The whole estate, held. The whole bill, compressed.

One unit price. One ledger. One Outcome Team across phases — Legacy → Bridge → Target — at the same operating cadence, through M&A, divestitures, and platform modernization.

When the daily run gets absorbed onto a deflationary operating foundation, your core team gets their capacity back — to deploy architecture, integrate the next acquisition, and run the modernization program your board is actually paying for.

27 YEARSSELF-FUNDED25+ COUNTRIES10+ YR TENURETBM + ITIL CERTIFIED

The Pattern

Multi-ERP estates compound operational noise.M&A and modernization stack on top.

Two ERPs is double the integration surface, double the patch cadence, double the IAM workflow, double the period-close coordination. Three ERPs is exponential. Add an acquisition mid-contract or a target-platform build on top, and the core team faces a Dual-Execution Crisis: hold the legacy run AND build the target platform — at the same time, with the same people.

Adding headcount closes the gap on paper. In practice, sourcing, onboarding, and ramping senior ERP talent takes quarters you do not have — and the run does not pause for the build in the meantime. The deflationary operating foundation below absorbs the run NOW, so your team's capacity returns to the architecture and integration work the board is actually funding.

The Stakes

Who carries this risk today?

A multi-ERP estate doesn't fail in one place — it taxes every seat at the table. The same deflationary foundation answers all four.

CFO

A support line that rises every year — no visible unit economics, no path to compression.

CIO

A modernization roadmap that keeps slipping because senior engineers are pinned to the run.

VP IT / Applications

Ticket aging, vendor sprawl, and after-hours escalation across disconnected platforms.

Audit Committee

Thin line-item evidence of what support spend bought — and weak runbook continuity.

Exhibit · The Consolidation

Many platforms' worth of run. One ledger. One price. One accountable team.

Today every ERP runs its own queue, its own vendor, its own runbook — and none of them share data. Allari® collapses the L1–L2 run across the entire estate into a single intake and dispatch. Consolidation is the unlock — and what it hands the executive team is the dividend on the right: the data to decide, the cost flexibility to act, one price to scale.

Today · Separate queues

• EBS Oracle E-Business Suite L1 · L2
• JD Edwards EnterpriseOne / World L1 · L2
• Fusion Oracle Cloud ERP L1 · L2
• SAP ECC / S/4HANA L1 · L2
• NetSuite + acquired entities L1 · L2
• Adjacent stack IAM · batch · integrations L1 · L2

A different vendor on each · a separate bill on each · no view across the estate

Allari · One dispatch

The Outcome Team

One intake. One classification. Every platform, every ticket.

• Dispatch · every platform
• L1 triage · 24/7/365
• L2 resolution & escalation
• One named CSM
• One Dynamic Runbook
• One OpenBook® ledger

Deeper than L2? An L3 pod spins up against that platform — same ledger, same unit — and winds down as the platform is offloaded. Additive to your current specialists, never a forced swap.

The dividend

• One auditable ledger across the whole estate

  See which ERP costs the most to run and where the risk concentrates — answerable for the first time. The fact base your modernization roadmap has never had, in data you own, not a vendor's.

• The operating model stops vetoing strategy

  Consumption pricing, no floor. Retire an ERP, divest a unit, or absorb an acquisition and the run cost follows the decision — same month, no stranded fee, at-will. The vendor's revenue can't survive growing your estate's busywork.

• Scale the estate without a new contract

  One consumption unit on every platform. The next acquisition lands as added scope — not a new vendor, a new SLA, or a fresh negotiation. Growth and consolidation run on the same at-will engagement.

Consolidate the run and the estate stops being five silos to maintain — it becomes one portfolio you can measure, rationalize, and scale, on a ledger you can audit any month. That is the executive dividend.

The Phased Rollout

Phased rollout. One unit price throughout.

Allari® does not bid the whole estate on day one. We land where the operational drag is loudest, prove the cadence, then absorb the next platform onto the same ledger when you are ready. No renegotiation between phases.

Phase 1

The leakiest platform first

Allari® absorbs the loudest source of operational drag — the ERP where ticket volume, IAM noise, or recurring failure is highest. OpenBook® opens from day one. Month-1 baselining replaces hypothesis with your actual data.

Phase 2

The next platform absorbs onto the same ledger

As confidence builds, the next ERP in the estate moves onto the same operating cadence — same unit price, same discipline, no renegotiation. New platforms land on the existing engagement, not as change orders.

Phase 3

Follow the build

When the target ERP goes live — through M&A integration, divestiture, or modernization — capacity surges to absorb stabilization at the same unit price. Pace set by you. No premium for the cutover window.

Same unit price across every layer. No retainers. No minimums. No long-term fixed-fee contract.

Exhibit · The Deflationary Model

Absorb the run, and the cost curve bends down.

Conventional support is a fixed fee with built-in escalators — when automation retires your recurring work, the vendor keeps the savings. Allari is the inverse: you pay for measured engineering work in 15-minute units, so as repeat work is retired the run-rate compresses instead of climbing. Same model on every platform you put on the estate.

Year 1

−8%

Year 2

−22%

Year 3

−30%

Why this matters to Finance

A support line you can forecast — and compress.

• Unit economics replace an opaque monthly retainer.
• Compression is earned by retiring work — not by cutting service.
• One rate through M&A and divestiture removes re-pricing risk.
• You own the runbooks, automations, and cleanup outright.

Exhibit · Management Control

Every ERP's activity. One report.

When five ERPs report through five vendors, no one sees the estate whole. OpenBook® puts every ticket and every 15-minute unit — across every platform — in one report your team, your CFO, and your audit committee review on a regular cadence. The control a multi-ERP owner has never actually had.

OpenBook® · Monthly Estate View

EBS · drill-down · 312 units · illustrative

• IAM · password reset & unlock 86
• IAM · provisioning & terminations 64
• IAM · role / SoD / recerts 58
• Batch, jobs & integrations 52
• Reports, master data & period-close 52

IAM ≈ two-thirds of the platform's run — the flagship slice, detailed below.

Expand any platform to drill into the work behind the number — ticket by ticket. EBS shown open as a sample.

One line item: measured engineering work, submitted as a cost in 15-minute units.

No license-margin uplift baked into the support fee. No per-CPU or per-user hosting markup on the platform you already run. The report shows the work that was done — and nothing you can't audit.

Exhibit · The Core Team's Work Week

Where the week goes — before and after.

TODAY · RUN CONSUMES THE WEEK

Tickets, IAM, batch, month-end, legacy patches. Build is residual.

WITH ALLARI · COMPRESSED, RETURNED TO BUILD

Senior oversight only. Repeat demand compressed. Hours return to the build, integration work, and value creation.

Illustrative split, refined in discovery against your actual ticket data. Compression curve compounds quarter over quarter as repeat work is retired from the queue.

The Operating Model

Pay for the work. Own the work.

Same unit, same OpenBook® visibility, same runbook discipline across every layer of the engagement. The six components below are included in every 15-minute increment — there is no separate line item for any of them.

• Client Solutions Manager · embedded

  One named CSM accountable for the cadence, the runbook, and the cost. Embedded inside your Microsoft Teams tenant — not a vendor portal between your team and ours.

• L1 triage · 24/7/365

  Intake, classification, and first-touch diagnosis across the legacy estate and ERP-adjacent tools. 24/7 across your global footprint — not bound to a single time zone.

• L2 resolution

  Escalated tickets that need deeper diagnosis — root-cause analysis, advanced configuration, integration and batch troubleshooting, security tuning — resolved without bouncing to L3.

• Service-request execution

  Provisioning, role moves, report adds and edits, batch reruns, master-data fixes, IAM and SoD pulls — executed end-to-end, not queued.

• Live runbook update

  Every fix writes the steps, the screens, and the named owner into the Dynamic Runbook. Knowledge survives turnover and divestiture — yours, not vendor-locked.

• OpenBook® reporting

  Every ticket, hour, and dollar visible on a regular cadence. You review the same numbers Allari runs on. Methodology auditable any month, by your CFO or your audit committee.

One unit = 15 minutes of executed work, fully documented, openly submitted as a cost.

No retainers. No minimums. No long-term fixed-fee contract. Same unit price across every platform you put on the engagement.

[SCOPE BOUNDARY]

What we don't do

• We don't bundle ERP support with software or hosting markup.

  Allari has helped customers transact ERP licensing in specific situations, but it isn't the engagement model. Allari's revenue comes from measured engineering work — submitted as a cost in 15-minute units. No license-margin uplift baked into the support fee. No per-CPU or per-user cloud-hosting markup on the platform you already run.

• We don't replace the system integrator on a transformation.

  On a migration program, the SI runs Build. Allari holds the legacy Run layer so your senior team isn't split.

• We don't do project-only engagements that end at go-live.

  Allari is engaged for the operating layer — the work that begins the day after go-live and continues for years. Discrete projects exist, but they're inside the operating relationship, not instead of it.

• We don't do decks-only advisory.

  Allari operates the system. Recommendations are tied to work we'll execute and measure. If you want a strategy deck without an operator behind it, that's a different firm.

Engineering Hypothesis · The Flagship Slice

IAM is typically the flagship slice.

Public benchmarks for $750M–$5B enterprises with complex, multi-ERP estates show ~68% of the L1–L2 queue is IAM — password resets, provisioning, role moves, terminations, SoD reviews, recerts, federation work. The volumes below are modeled. Month-1 baselining replaces the hypothesis with your actual ITSM data on the same OpenBook® ledger.

• Password reset / unlock L1 92
• New-hire provisioning L1 58
• Role / responsibility change L2 48
• Termination / deactivation L1 38
• SoD conflict review L2 28
• MFA / SSO / federation L2 26
• Access recerts · audit pulls L2 25
• Cross-ERP access L2 17
• Service / system account mgmt L2 9

Modeled monthly ticket-mix distribution · L1: 55% · L2: 45% · Average resolution ~2.1 fifteen-minute increments. Distribution modeled on public IAM benchmarks for $750M–$5B enterprises in the Complex Multi-ERP profile.

The non-IAM remainder — batch reruns, nightly job restarts, report adds and edits, master-data fixes, PO and AP exception triage, period-close support, reconciliation pulls — runs on the same unit, the same OpenBook® visibility, the same runbook discipline.

Client References · Operating Precedents

Same operating model, three estates.

Verified outcomes from Allari-managed multi-ERP engagements. Named references available under NDA on a working session.

Three Structural Commitments

The contract and the delivery model are both built to compress your costs.

01

Variable cost. No floor.

No retainers. No minimums. No long-term fixed-fee envelope that has to be filled. Light month, light cost. When work compresses, the cost compresses with it.

02

Open book. One number. Nothing buffered.

Every hour, every ticket, every dollar visible in OpenBook® on the day it lands. One unit price across every platform you put on the engagement. No bundles. No buffer. No black box.

03

Pay for the work. Own the work.

Runbooks, automations, documentation, cleanup — every artifact built on the engagement is yours. No clawback. No exit fee. Easy in. Easy out.

For the Committee

Share the internal buy-in brief.

A board-ready brief your CFO, CIO, and audit committee can read in five minutes — the estate problem, the 3-year math, and the control model. Built to forward, not to gate.

Book a working session — across every platform in your estate.

We'll show you where it compresses, which platform is the loudest source of drag, and how the next two ERPs absorb onto the same ledger at the same unit price.

Conducted by senior IT enterprise leaders. No SDRs. No sales scripts.

Allari is self-funded since 1999 · No private equity · Accountable to clients, not investors