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Allari Assurance Program Satisfaction Guarantee
The Allari Assurance Program ensures complete client satisfaction through proactive, responsive, and accountable service. We stand by the quality of our placements and continuously strive to maximize value for our clients, emphasizing shared ownership and partnership.
Allari Assurance Program Satisfaction Guarantee
How It Works:
Initial Placement
- Allari allocates a qualified technology expert based on the client’s requirements.
Evaluation Period
- Over the first 3-4 months, both Allari and the client evaluate the expert’s performance.
- If any issues arise, we work together to address and improve the situation.
Replacement Process
- If for any reason expert does not meet expectations, Allari initiates the replacement process.
- A new expert is hired, trained, and integrated with minimal disruption to the client’s operations.
Credit Issuance
- We will be happy to apply the replacement credit for the last month of the outgoing expert’s service is issued, spread over several months.
Continuous Improvement
- Regular check-ins and performance reviews with both the client and the expert.
- Ongoing training and development opportunities for our experts to stay current with the latest technologies and best practices.
Dedicated Support
- A dedicated Client Success Manager supports your journey and day-to-day operations, ensuring all your needs are addressed quickly and efficiently. At no extra charge.
Your Benefits
Financial Fairness
Credits for underperforming placements show our commitment to your satisfaction.
Seamless Operations
Quick and efficient replacement processes minimize disruption.
Trust and Partnership
Our transparent, accountable approach fosters trust and strengthens our partnership.
Proactive Engagement
Regular updates and reports on performance metrics, project milestones, and any potential issues.
Value-Added Services
Access to additional consulting services, best practice recommendations, and industry insights to optimize your IT strategy.
Feedback Loop
We actively seek feedback from clients to continuously improve our services and address any concerns promptly.
Additional Advantages
Customized Onboarding
Tailored onboarding plans for new experts to ensure they are fully integrated into the client’s environment and culture.
Performance Guarantees
Specific performance metrics and guarantees to provide clients with additional confidence in the quality of our services.
Client Training
Training sessions for clients to maximize the value they get from our experts and to foster better collaboration.
Escalation Procedures
Clearly defined escalation procedures for addressing any major issues quickly and effectively.
Current Job Openings
Explore our current job openings and find your next career opportunity with Allari.
Whether you’re a seasoned professional or just starting your career, we have roles that could be a perfect fit for your skills and ambitions.