A mid-sized pharmaceuticals manufacturer was struggling with their JD Edwards (JDE) ERP system. Their initial implementation, handled by another service provider, lacked focus on ongoing support, leaving the company with a system they were dissatisfied with and no internal expertise to manage it. Hiring full-time staff for each required JDE skill set (CNC/System Administration, Database Administration, Developers, and Business Analysts for Finance, Order to Cash, Purchase to Pay, and Manufacturing) was deemed prohibitively expensive.
Our client, a top provider of employee engagement and loyalty solutions, struggled with an outdated JD Edwards system and AS400 database. Storage limitations, a sluggish 32-bit architecture, and labor-intensive manual processes were holding them back and stifling their ability to grow and adapt.
The blog post on Why IT Change Fails (And How to Avoid It) highlights key reasons for failure, such as lack of clear communication, insufficient stakeholder engagement, and poor risk management. It provides actionable advice to overcome these issues, including communicating the "why" of the change, involving stakeholders throughout the process, using structured approvals, visualizing progress, and tracking post-change success. Allari emphasizes a comprehensive, structured approach to successful IT change management.
The article, Unlocking Operational Efficiency with Proactive IT Management, explains how proactive IT management is essential for improving operational efficiency. It highlights the benefits of anticipating and addressing IT issues before they escalate, such as reducing downtime, improving productivity, and optimizing system performance. The article emphasizes that businesses cannot afford to delay implementing proactive IT strategies due to the significant impact on long-term success.
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