Enterprise One is a platform that uses third-party software components to complement and improve the operation for the customers, especially when you are in the manufacturing sector. We know that your collaborators are busy every day and sometimes they will forget to close their sessions within the platform. On another occasion, an unwanted network disconnection can occur during the day. When these two scenarios occur, the orders can turn into a “reserved” state until one of your collaborators will release them manually causing delays in your daily operations.

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Automatic Remove Reserved Records

Sometimes, JDE Administrators need to restart or pause the Scheduler. When the Scheduler is down, the UBE´s (Universal Batch Engines) can not be processed. We need an automated way to monitor the Scheduler service if it goes down for this or any other reason and here is where Orchestrator comes into play. Orchestrator can monitor and alert the Scheduler service and prevent the UBEs to stop running.

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Job Scheduler Monitoring

JD Edwards is our business core and availability is critical for the good performance of the business. In this sense, JD Edwards needs to be available the most part of the time to reduce the impact on the daily operations of your business. Availability does not necessarily be a problem for you. Orchestrator is the tool that JD Edwards put in place to create orchestrations and take care of the availability for you.

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Automatic System Checks

To get the IT you need, your team needs to focus on big innovations like application integration, cybersecurity, database management, and cloud services. You also have to handle the smaller workstation and network problems that pop constantly. In short, your team has a massive job.

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I.T. Ain’t Easy!

Year-end payroll processing can feel like a daunting task. Many software has been developed to make this task easier and

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Steps for Year-End Payroll JD Edwards Processing

Cyber-attacks have moved to the front page of the news. The attack on Colonial Pipeline and JBS Foods went to

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6 Ways to Protect Your Company from an Expensive and Embarrassing Cyberattack

Business Problem — Our customer using the native JDE scheduler tool required critical scheduled jobs that were running almost 24/7. Any bottleneck, error, or delay in resolving was impacting their customer order flow.

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Tidal Workload Automation for JDE Job Scheduling

Darktrace Antigena Email (AGE) is different than your traditional gateway tools, whether that be Mimecast, Defender, Proofpoint, Barracuda where they will sit in line and handle more of the archiving and almost the initial spam filtering.

AGE creates a journaling rule within the email platform. So let’s say that’s O365, those more sophisticated threats or the account hijacking and spoofing attacks of the world, etc. that might bypass the traditional tools, had action taken upon them.

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Darktrace vs Mimecast vs Defender

Business Problem — We needed to streamline a 4-step manual process that occurs 15 times each day.

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Work Order Process Automation

Business Problem — It is time-consuming to navigate between applications and forms to view customer information across the Customer Master and Accounts Receivable. There is also customer and account information that is not relevant to users that is distracting and consumes valuable real estate on the screen.

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View customer attributes and acct info in one form

Business Problem — Busy customer service representatives need to stay on top of customer interactions and the status of customers’ orders and invoices, to ensure timely service and an optimized order-to-case process. Navigating through multiple applications using different entry points takes time and creates frustration.

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Unified entry point to customer interactions, orders & invoices

Business Problem — During the sales order process, sales personnel sometimes enter an order and leave line items at zero price. When this occurs, the sales manager must amend the order lines or approve the order lines at zero price. There were no alerts to let the sales manager know that there are orders with line items at zero price.

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Track Order Lines with Zero Price