FRAMEWORK: DECISION_MATRIXREF: CMI-vs-MSP
Co-Managed IT vs MSP
CIO Decision Framework — Not the Same Thing
DimensionTrad. MSPCo-Managed
OwnershipVENDORSHARED
KnowledgeLEAVESPERSISTS
ScalabilityCONTRACTELASTIC
Cost ModelFIXED FEECONSUMPTION
AlignmentSLA-DRIVENOUTCOME-DRIVEN
MSP
Knowledge exits with vendor
vs
CO-MANAGED
Knowledge stays in-house
EXECUTION CAPACITY MODELNOT OUTSOURCING