THIS IS NOT "SUPPORT."
IT IS ENTROPY ABSORPTION.
Traditional MSPs profit from your failure—the more you break, the more they bill. We profit from your velocity. We take custody of your legacy operations to ring-fence the chaos, allowing your internal architects to build the future.
VITAL SIGN: TICKET AGING
16 days → 1.77 days
ACTIVE COUNTERMEASURES.
We do not just "watch" screens. We deploy active engineering countermeasures to arrest entropy and restore laminar flow to your operations.
CONSUMPTION VS. FIXED FEE.
The economics of traditional MSPs create a structural conflict. You pay for "Availability," not "Execution." We have inverted the model.
Legacy MSP (The Trap)
- ✗You pay for 100% capacity but utilize only 60%
- ✗Vendor profits from hoarding work, not resolving it
- ✗No incentive to automate or eliminate recurring tasks
- ✗Fixed fees create "Black Box" opacity
Allari Model (The Engine)
- Pay only for Consumption—15-minute increments (Power of 15™)
- If a ticket takes 15 minutes, you pay for 15 minutes
- Efficiency gains flow to you, not vendor margins
- OpenBook™ transparency: See every minute, every task
CASE FILE: HELLERMANNTYTON.
A forensic "After-Action Report" demonstrating how the Consumption Model outperforms Fixed-Fee in every measurable dimension.
ANOMALY: Fixed-Fee MSP Trap
Perverse incentives rewarding slowness over closing velocity. Ticket Aging: 16.42 days (Pre-Stabilization) (Latency).
ANOMALY
16.42 days (Pre-Stabilization)
Ticket Aging (Latency)
STABILIZATION
1.77 days
Ticket Aging (-89%)
YIELD
19%
Year-1 Cost Compression
THE INTERVENTION: Power of 15™
The Fixed-Fee MSP Trap incentivized slowness—the vendor profited from prolonged resolution, not velocity. We installed Power of 15™ sprint methodology to neutralize perverse incentives, enabling systemic recovery of execution capacity. Result: 89% latency reduction, 19% cost compression. The result: they reduced total run-rate costs by 19% while increasing velocity by 89%.
WHAT WE ABSORB.
We deploy an Entropy Absorption Pod to take full operational custody of your legacy environment. You set the cap. We execute within it. Your savings are our proof.
ERP Operations
- •JD Edwards Functional & Technical
- •SAP S/4HANA & ECC
- •PeopleSoft HCM/Financials
- •Oracle Fusion Cloud
Infrastructure
- •24/7 NOC Monitoring
- •CNC Administration
- •Windows/Linux Server Management
- •Cloud Infrastructure (AWS/Azure/OCI)
Database
- •Oracle DB Tuning
- •SQL Server Administration
- •Performance Optimization
- •Backup & Recovery
CAPPED-CONSUMPTION MODEL.
15-Minute Billing
Pay for actual velocity, not availability. If it takes 15 minutes, you pay for 15 minutes.
NTE Caps
Not-To-Exceed caps provide budget predictability without fixed-fee waste.
OpenBook™
Set a cap to sleep at night. Pay actuals to save money. See every minute, every task.
Stop paying for capacity you don't use.
Your internal architects should be building the future, not fighting legacy fires. Let us absorb the entropy so you can execute the roadmap.
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