ERP Production Support Case Studies

W. L. Gore & Associates

Manufacturing

Production Support

The problem: Daily JDE operations competed with a major SAP transition.
What we did: Allari took on CNC administration and daily JDE support, combining shared services and dedicated resources.
What changed: Internal experts focused on SAP. Support resources reduced as regional cutovers progressed.

JD Edwards EnterpriseOneSAP transition

Consumer-products business

Consumer products

Production Support + recovery project

The problem: A small internal team could not cover every operating and recovery requirement.
What we did: Allari broadened functional and technical support, implemented a mirrored recovery environment and exercised failover.
What changed: Recovery readiness tested. Selected recurring database checks automated.

JD Edwards EnterpriseOneOracle Cloud InfrastructureDBWarm

Wilbur-Ellis

Agricultural distribution

Production Support

The problem: Business-user requests grew beyond the original technical-support scope.
What we did: Allari added functional and development support and documented knowledge transfer for additional team members.
What changed: Seven training processes completed. The broader shared-service handover remains in progress.

JD Edwards EnterpriseOneCoupa / Billtrust workflows

Edimca

Manufacturing

Assessment project

The problem: Manual steps and spreadsheet workarounds complicated improvements and new-plant planning.
What we did: Allari assessed nine functional areas with users and process owners, separating process, data and system needs.
What changed: Current-state findings, improvement options and new-plant requirements documented. Implementation is a separate phase.

JD Edwards EnterpriseOneFinance · Inventory · Manufacturing

Completed work and plans in progress are identified separately. Some customer accounts remain anonymous.

The problem. What we did.