80% of outages are self-inflicted. We install the "Electrified Fence" to stop unauthorized changes without slowing down innovation.
80%
of outages are caused by changes. 80% of resolution time is spent asking "What changed?"
— IT Process Institute, Visible Ops Handbook
"The CAB is not a bureaucracy; it is a blast shield."
We categorize changes into "Standard" (Pre-approved) and "Normal" (Risk Assessed) to maximize velocity while maintaining control.
Pre-approved, low-risk, routine. Execute immediately with logging.
Risk assessed, scheduled, requires approval. CAB review within 24 hours.
Critical path only. Post-implementation review mandatory within 48 hours.
70%
Standard
25%
Normal
5%
Emergency
Change Classification Distribution
Fence Electrified
"You cannot manage what you do not monitor."
We monitor for Unauthorized Change. If a change is detected in production that does not map to an approved ticket, our security teams are alerted immediately.