Practitioner-level analysis of IT capacity, ERP operations, and execution architecture — backed by 27 years of field data.
89 resources
35–45% of enterprise IT labor capacity is consumed by unplanned, reactive work. 27 years of forensic data across 62 Fortune 500 environments.
Oracle extended JDE EnterpriseOne 9.2 Premier Support through at least 2037.
JDE-to-SAP migrations consistently run over schedule and over budget.
The real JDE support cost driver isn't licenses — it's the 35–45% capacity tax on your team.
A forensic taxonomy of 35 operational pain points consuming 38–42% of IT capacity — mapped across 12 reactive categories from 62 Fortune 500
Oracle extended PeopleSoft support through at least 2037.
7,400+ companies run JDE.
ISG data confirms: ERP migrations fail from capacity bottlenecks, not technical complexity.
FIELD_REPORT // MRV-001 // CLASSIFICATION: CAPACITY DIAGNOSTIC
The Capacity Metric Most IT Teams Aren't Tracking
MTTR measures the speed of a single car.
MRV measures the throughput of the highway.
Rate, not duration. Trajectory, not snapshot.
Unplanned Work Ratio
Top 10% of IT Organizations
Industry median: 35-45%
Source: DORA 2025 / HDI Benchmarks
Diagnostic Triad
Capacity Degradation Sequence
Stage 1: Absorption — MRV declines, MTTR looks fine
Stage 2: Silent backlog — leadership sees green
Stage 3: Visible degradation — too late to recover
Mean Resolution Velocity (MRV) measures ticket resolution throughput, not just duration.
Capital reallocation: headcount → AI infrastructure
Oracle is cutting up to 30,000 employees to fund a $50B AI infrastructure expansion.
What the Extension Actually Means for Your Operation
Oracle extended JDE EnterpriseOne 9.2 Premier Support through at least 2036.
A practical guide for IT leaders transitioning from tribal knowledge (expertise locked in individuals) to living documentation (institutional
A practical maturity model for IT operations.
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Quantify the execution drag consuming your IT bandwidth and discover your capacity recovery potential.
Recover 30-40% of your IT execution capacity.
Most IT organizations lose 35-45% of their capacity to unplanned work. Roadmaps don't fail from lack of vision—they fail from lack of capacity.
Allari installs a Structured Execution System that eliminates operational entropy:
Email: getstarted@allari.com Phone: 239-273-4583 Website: https://allari.com
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